System Administrator Labor Category SA2

3 weeks ago

Baltimore, United States 2HB Incorporated Full time

This is a full-time position, and requires a TS/SCI/Full Scope Polygraph Clearance.

2HB Incorporated is seeking a System Administrator in order to support its government customer in Annapolis Junction, MD. The Customer is seekinga Systems Administrator II to contribute to the following:

Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems

Manage IT system infrastructure and any processes related to these systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support for the escalation and communication of status to agency management and internal customers

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Required Experience:

Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Bachelor’s degree in a technical discipline from an accredited college or university is required.

Note: Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

This is a full-time position, and requires a TS/SCI/Full Scope Polygraph Clearance. #J-18808-Ljbffr

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