Financial Counselor

4 weeks ago

Point Pleasant, United States Marshall Health Network Full time

Rivers Health is seeking a Full-time Financial Counselor for the Business Office.

JOB SUMMARY:

Responsible for initial contact and follow-up on private pay patient

accounts as well as verification of insurance on all inpatient admissions.

ESSENTIAL JOB FUNCTIONS:

The following is a summary of the major essential functions of this job.

The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.

  1. Discuss private pay account balances with patients.
  1. Reviews self-pay admissions for accuracy.
  1. Directly visits and discusses financial assistance availability to
in-house patients.
  1. Prepares financial assistance application forms and information for
those patients who may be eligible.
  1. Review and transfers accounts to collection agencies.
  1. Demonstrates excellence in customer service skills.
  1. Fosters an atmosphere of teamwork and collaboration.
  1. Performs other duties that may be assigned by supervisor or Director

of Patient Financial Services.
  1. Complies with Corporate Policies, Departmental Policies and

Procedures and Personnel Employee Handbook.

EDUCATION AND FORMAL TRAINING:

High school education or equivalent.

WORK EXPERIENCE:

One year of collection, telephone, computer and insurance experience

related to the medical profession required, two years preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Typing and basic mathematical skills with a working knowledge of medical

terminology as well as the ability to communicate clearly with patients and insurance companies over the phone and in person.

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