Night Auditor

2 weeks ago

Wilmington, United States The Ohioan Full time

Night Auditor The beautiful World Equestrian Center, located in Wilmington Ohio, is looking for a Full time Night Auditor to join our team The Night Auditor is a front desk position with primary responsibility of customer service, posting charges, and closing out the day. The hours would be 4:30p-1a and would include weekends. Primary Responsibilities: The following are highlight items and not meant to be all-inclusive of this position: Greet, register, and assign rooms to guests Responsible for issuing room keys and important information to guests Responsible for making lodging reservations and checking lodging availability Verifies credit card authorization or collect cash payment for all guests Answer telephone line and transfer to proper departments or guest rooms Review guest accounts and charges upon guest check-out Stocking, inventory and cashiering of guest marketplace Seasonal golf cart reservations and ensures all required forms are completed by guests Be familiar with daily events Constant contact with housekeeping and maintenance departments with guest issues or concerns Ensure complete guest satisfaction Ensuring daily checklists are completed Completes any direct assignment from Manager Balance credit card and cash paperwork for entire day Process credit cards for Settlement Close out day for facility and print reports Insert information from day end reports into spreadsheets for General Manager and Ownership Qualifications, Education, Experience, Skills, and Abilities: Previous hospitality/service industry experience preferred Strong oral communication skills Ability to maintain a professional and courteous behavior at all times Strong computer skills Ability to work in high paced environment Strong Customer Service skills Ability to Multitask The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

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    2 weeks ago

    Wilmington, United States The Ohioan Full time

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    Wilmington, United States the World Equestrian Center Full time

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