ServiceNow Business Analyst with Business Process Consulting
2 weeks ago
Experience Level: 10+ years
Domain: Telecom
Responsibilities:
• Collaborate with telecom clients to understand their specific service management requirements and business processes.
• Design and implement
ServiceNow solutions, with a focus on Telecom Service Management
( TSM ) modules such as Service Desk, Incident Management, Change Management, and Configuration Management.
• Customize ServiceNow applications to address telecom-specific needs, including configuring workflows, forms, and reports.
• Provide technical guidance and support to clients throughout the implementation process, ensuring alignment with industry best practices and regulatory requirements.
• Analyze and optimize telecom business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
• Conduct workshops and training sessions to educate clients on ServiceNow best practices and telecom service management principles.
• Collaborate with cross-functional teams to ensure successful project delivery and customer satisfaction.
• Stay current with ServiceNow platform updates, telecom industry trends, and emerging technologies.
Requirements:
•
Certified System Administrator (CSA).
• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 8 years of experience working with the
ServiceNow platform .
• Experience in
Business Process Consulting .
• Proven experience in implementing and customizing ServiceNow Telecom Service Management (TSM) modules, including Service Desk, Incident Management, Change Management, and Configuration Management.
• Strong understanding of telecom service management principles, processes, and standards (e.g., ITIL).
• Experience with JavaScript, HTML, CSS, and other web technologies.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to interact with clients at all levels of the organization.
•
Experience with CSM, FSM and other ServiceNow modules is a plus.
-
Business Analyst
5 days ago
New York, United States business integra Full time**Position**: Business Analyst **Location**: New York-Onsite **Job type**:Fulltime** - **Deliver detailed business requirement/functional requirements/use cases/user stories/wireframes/ data mappings/training materials.**: - **Partner with key stakeholders to help shape and prioritize product roadmapWork with development teams to identify solutions and...
-
Senior Business Consultant
4 days ago
New Brunswick, United States Siri InfoSolutions Inc Full timeJob DescriptionJob DescriptionKeywords: Large transformation or business transformation, handled multiple customers, CSM, FSM, S2P, APU, HRSD is good to have. Retail or Manufacturing , utilities, telecom domain Senior Business Consultant (ServiceNow) is expected to position ServiceNow solutions by understanding customers' business requirements. They will...
-
business analyst
1 month ago
New York, United States vst consulting Full timeJob Title Business Analyst Location Onsite/New York NY Duration 6 Months(Contract)Description Major Responsibilities Take complete accountability and guide all projects under ownership through the business analysis lifecycle to achieve successful implementation on time with quality. Prepare and contribute to any project deliverables scope...
-
business analyst
1 month ago
New York, New York, United States vst consulting Full timeJob Title Business Analyst Location Onsite/New York NY Duration 6 Months(Contract)Description Major Responsibilities Take complete accountability and guide all projects under ownership through the business analysis lifecycle to achieve successful implementation on time with quality. Prepare and contribute to any project deliverables scope documents...
-
Business Analyst
9 hours ago
New York, United States Trident Consulting Full timeTrident consulting is hiring Business Analyst (Capital Market) Position: Business Analyst (Capital Market)Location: New York (Hybrid 3 days in office every week)Duration: Full Time Job Responsibilities: Understand ideas and document them into smaller user stories for delivery. 10+ years of experience as business analyst in capital market domain Sentinel...
-
Management Information Business Analyst
6 days ago
New York, United States American Express Global Business Travel Full timeAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. This data centric role focuses...
-
Business Analyst
5 hours ago
New York, United States Barrow Wise Consulting, LLC Full timeEnjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today.Responsibilities:...
-
Business Analyst
7 days ago
New York, United States Sky I.T. Group (Sky Business Intelligence Team) Full timeJob DescriptionJob DescriptionOur client portfolio includes leading luxury fashion houses, better sportswear manufacturers and consumer product suppliers who are leveraging advanced analytics to instantly measure product sell-through performance across the department store, owned retail and e-Com channels. Our solutions include services and products that...
-
Business Analyst
1 month ago
New York, United States Sky I.T. Group (Sky Business Intelligence Team) Full timeJob DescriptionJob DescriptionOur client portfolio includes leading luxury fashion houses, better sportswear manufacturers and consumer product suppliers who are leveraging advanced analytics to instantly measure product sell-through performance across the department store, owned retail and e-Com channels. Our solutions include services and products that...
-
Business Process Analyst
2 weeks ago
New York, United States Garan, Incorporated Full timeBusiness Process Analyst Job Summary: We are seeking a detail-oriented and experienced Business Process Analyst to join our team. The ideal candidate will be responsible for analyzing and documenting business processes, identifying inefficiencies, and recommending improvements to enhance performance and reduce costs . Key Responsibilitie s:Conduct...
-
Business Process Analyst
2 weeks ago
New York, United States Garan, Incorporated Full timeBusiness Process AnalystJob Summary: We are seeking a detail-oriented and experienced Business Process Analyst to join our team. The ideal candidate will be responsible for analyzing and documenting business processes, identifying inefficiencies, and recommending improvements to enhance performance and reduce costs.Key Responsibilities:Conduct thorough...
-
Business Process Analyst
3 weeks ago
New York, United States Garan, Incorporated Full timeBusiness Process AnalystJob Summary: We are seeking a detail-oriented and experienced Business Process Analyst to join our team. The ideal candidate will be responsible for analyzing and documenting business processes, identifying inefficiencies, and recommending improvements to enhance performance and reduce costs.Key Responsibilities:Conduct thorough...
-
Business Process Analyst
1 month ago
New York, United States Latitude Full timeWe are seeking a talented and analytical Business Process Analyst to join our team. As a Business Process Analyst, you will play a key role in identifying, analyzing, and improving business processes across our organization. Your strong analytical skills, attention to detail, and ability to collaborate with stakeholders will be instrumental in streamlining...
-
Business Process Analyst
7 days ago
New York, United States Latitude, Inc. Full timeJob DescriptionJob DescriptionWe are seeking a talented and analytical Business Process Analyst to join our team. As a Business Process Analyst, you will play a key role in identifying, analyzing, and improving business processes across our organization. Your strong analytical skills, attention to detail, and ability to collaborate with stakeholders will be...
-
Business Process Analyst
1 month ago
New York, United States Latitude, Inc. Full timeJob DescriptionJob DescriptionWe are seeking a talented and analytical Business Process Analyst to join our team. As a Business Process Analyst, you will play a key role in identifying, analyzing, and improving business processes across our organization. Your strong analytical skills, attention to detail, and ability to collaborate with stakeholders will be...
-
ServiceNow Team Lead
2 weeks ago
New York, United States NYC Health Hospitals Full timeMetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...
-
2024 Business Analyst
11 hours ago
New York, United States Activate Consulting Full timeThis role is for a Summer 2024 Start. Company Overview:Activate is the leading management consulting for technology, internet, media, ecommerce and services business. We are uniquely qualified to help position companies to drive revenue growth, identify new strategic opportunities, improve performance, and position business for the future. We have extensive...
-
Business Development Associate
2 weeks ago
New York, United States Express Business Services Full timeJob DescriptionJob Description Job description Your Role & Responsibilities: We are looking to hire a Business Development Associate to join the Express Business Services (EBS) team. You will be responsible and accountable for crucial aspects of the business, from existing client support to generating new client opportunities. In turn you will gain a deep...
-
ServiceNow Architect
2 days ago
New London, United States APN Consulting Full timeTitle: ServiceNow Architect Duration: 6 Months Contract Location: Remote / Hartford CT (preferred), otherwise anywhere in the US to work in the EST time zone Technology: ServiceNow - CSDM,CMDB, Discovery & Service Mapping Experience level: • 12+ years' experience and proven specialization in Infrastructure discovery • Experience with using CSDM...
-
Business Analyst
16 hours ago
New York, United States ABeam Consulting Full timeBusiness Analyst – Treasury System – Contract-to-HireAt ABeam, you will be a part of the next digital revolution. ABeam's success is created from the contributions of each of our valued employees. At ABeam, you are not just a number! Our employees work hand-in-hand with all tiers of the organization. Through our collective efforts, we provide optimal...