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General Manager of Food and Beverage- Broward County Convention Center

1 month ago

Fort Lauderdale, Florida, United States ASM Global Full time
POSITION: General Manager of Food & Beverage

DEPARTMENT: Food & Beverage

REPORTS TO: Regional Manager/Regional Vice President

FLSA STATUS: Salaried, Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen

THE ROLE

Directs all activities for designated facilities within Food & Beverage Division. Works within established policies and procedures to achieve financial, strategic and service goals and objectives. Adheres to Corporate goals and policies. Within assigned facilities, this position is primarily responsible for maintaining effective client contact and for providing leadership to operational management in all areas of food and beverage operations.

Essential Duties and Responsibilities
  • Review, approve and monitor budgets, make recommendations regarding adjustments and alterations. Analyzes information such as daily food sales, patron attendance and labor costs to prepare budget and to maintain cost control of facility operations.
  • Oversight of Food and Beverage sales projections and budgets for assigned accounts and events.
  • Oversight of event operations to ensure client satisfaction.
  • Develop and implement standards of operation throughout assigned facilities to ensure the highest level of quality service.
  • Represent in new business development through the Senior Vice President of Sales by identifying new clients, acquisitions, contracts, permits, proposal development, sales presentations and contract negotiations.
  • Direct the growth of assigned food and beverage accounts by marketing services to new and existing clients.
  • Maintain liaison and work closely with ASM GLOBAL's financial and other staff services.
  • Maintains cost and quality control standards. Ensures that all assigned accounts, buildings and equipment's meet requirements of state and local health laws and internal regulations.
  • Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets.
  • Provides for control of day-to-day operations; assuring the coordination of plans, programs and events; conducts post-event operational and financial review and analysis.
  • Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility.
  • Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments and individuals; assures and maintains the integrity of the facility and ASM GLOBAL in all forms of communication and personal contacts.
  • Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
  • Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state and federal regulations.
  • Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the
  • facility, and/or to improve the efficiency and safety of operations, in compliance with ASM GLOBAL policies and procedures.
  • Responsible for recruiting, training, supervising and evaluating administrative and supervisory staff.
  • Establishes and maintains effective working relationships with the tenants, employees, union representatives and the general public.
Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
  • Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields facility of similar size and description
  • Or, equivalent combination of education and experience
  • Experience in contract negotiation, business law, purchasing procedures, and supervising personnel
  • Experience in labor relations and union contracts, if applicable
Skills and Abilities
  • Excellent communication and interpersonal skills and organizational ability
  • Ability to work with and maintain highly confidential information is required
  • Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
  • Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description
  • Ability to anticipate problems and implement immediate corrective action
  • Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
  • Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning
  • Considerable knowledge of safety regulations and other federal, state or local laws and regulations
  • Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry
  • Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management
  • Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions
  • Ability to manage a facility of same size and type
  • Some knowledge of computers; knowledge of Spreadsheets and Word Processing and standard office equipment is helpful.
COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site/ Broward County

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.