Lead Care Manager
2 weeks ago
Job Description
Job Description
EPOCH is a Post Short Term Hospitalization Program funded through Medi-Cal that provides short term housing for high medical or behaviroal health utilization individuals who need to continue their recovery immediately after exiting an impatient setting such as the hospital or residential drug treatment. Onsite services will include housing navigation and case management.
Position Summary
The Lead Care Manager is the team lead for the assigned care pod. The Lead Care Manager is responsible for providing direct services and day to day direction for the care pod team. The ECM Lead Case Manager is responsible for the coordination of client’s care among multiple providers, both internal and external. Under the direction of the CalAIM Program Coordinator, the Lead Case Manager is responsible for creating a care plan that meets the requirements of the health plans and addresses identified barriers. The Lead Care Manager shall act as a point of contact for all of the client's providers including but not limited to PCP, Housing Service Providers, SUD Service Provides, and Natural Supports.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Serve as the ECM Lead Care Manager
Maintain appropriate client files and complete documentation within the required timeframe
Advocate for client’s voice and choice
Coordinate client’s additional providers to ensure all of client’s needs are met
Assist clients with meeting all basic needs including locating food resources and applying for entitlements
Assist clients with developing self sufficiency skills
Coach clients in learning and developing daily living skills needed to improve and sustain independent living
Provide supervision to of 5 multi-disciplinary team members
Collect and report data and outcomes to Program Manager
Minimum Qualifications (Knowledge, Skills, and Abilities)
Bachelor's Degree in social services or closely related field required
Ability to bill Medi-Cal
3 years experience in housing related social services
Cleaning driving record
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