Director of Member Services
7 days ago
Position: Director of Member Services
Employee Status:
The DMS reports to the President/ CEO, and is an exempt, full-time position. As a full-time employee the DMS is eligible
to receive all the Chamber’s benefits. The position will have limited supervisory duties over other staff members.
About the Chamber:
The Meridian Chamber of Commerce is a membership organization, supported by member investment and the committed involvement of leaders in our business community. The Chamber provides ways to become involved in the community through leadership opportunities, business advocacy, networking, and promotion of individual businesses.
Mission Statement: “Business Friendly, Community Connected and Family Focused”
General Description:
The Director of Member Services (DMS) is a critical management position on the Meridian Chamber of Commerce team. The DMS is responsible for all functions of the chamber’s membership including the recruitment of new members, retention of existing members, the management of the leadership development, downtown, and ambassador committees, and the sale of sponsorships to members.
Primary Responsibilities:
Management of membership budget forecasting, development, and execution.
Direct management of the leadership development, downtown, and ambassador committees.
Prospect and qualify leads and conduct sales presentations resulting in new members.
Responsible for membership billing, revenue, and collections, and will supervise other chamber staff in these activities.
Solicit sponsorship and advertising opportunities in conjunction with annual sponsorship program opportunities.
Coordination of member activities in conjunction with chamber events.
Provide the Marketing and Communications Coordinator with timely information related to new members, existing members, committee events and Ambassador activities for inclusion in Chamber newsletters, press releases, and external communications.
Represent the chamber at community events, functions, and meetings.
Prepare weekly/monthly membership reports.
Maintain accurate records in membership database.
Staff chamber events and programs as appropriate.
All other duties as may be required.
Membership Development:
It is the responsibility of the DMS to grow membership revenue and increase total membership of the Meridian Chamber of Commerce. The DMS, in partnership with the President/CEO and other staff will need to develop and implement a member recruitment and retention strategy that can be utilized across the organization to grow total membership. The DMS will also be responsible for membership recruitment, a minimum of new member sales per month as outlined by the President/CEO in the annual budget.
Retention:
It will be the responsibility of the DMS to work with the President/CEO and other staff to ensure accurate implementation of the retention program and track results. Additionally, the DMS will be the staff liaison to the leadership development, downtown, and ambassador committees and work with volunteers wherever appropriate to achieve the retention goals of the organization.
Sponsorship:
It will be the responsibility of the DMS to manage sponsorship sales & relationships maximizing relationships and providing excellent return of member investments.
Events:
It will be the responsibility of the DMS to build engagement of chamber members in conjunction with the chamber’s signature events with the support of the other staff members.
Education & Experience Requirements:
Associate or Bachelor degree preferred. Some college coursework in business, communications, sales, marketing, or related fields is a plus.
A minimum of 2 years’ experience in an outside sales role, with demonstrated sales results. Prefer individuals with experience in nonprofit membership driven organizations.
Some travel required.
Knowledge/Skills/Abilities:
Customer Service & Relationship Management – able to personally provide a high level of interactive service to membership base, building relationships and a referral network within Meridian and the Treasure Valley.
Team Orientation & Interpersonal – highly motivated, team-player with ability to develop and maintain collaborative relationships.
Communication – able to effectively express self verbally and in writing, using correct language and grammar in a professional manner.
Marketing – Strong creative, and personal sales skills with demonstrated skills in the design and execution of marketing activities.
Organization & Time Management – able to work independently with minimal supervision and a high degree of self-motivation and self-direction. Able to handle multiple priorities with strong attention to detail.
Sales Results – proven ability to achieve a high level of success signing on new members/investors and retaining current members.
Systems & Software – proficient knowledge of Microsoft Office software applications, including Excel, Word, Outlook, and PowerPoint.
Ethics:
The Director of Members Services represents the Meridian Chamber of Commerce in the field. Professional sales ethics must always be adhered to. Grounds for termination of this position includes the use of improper sales ethics or the falsification of paperwork.
ADA Requirements:
Frequent mobility and/or sitting for extended periods of time
Manual dexterity for using office equipment and computer keyboard
Some bending and stooping required
Able to lift 25 lbs. without difficulty
Occasional stress from dealing with busy office environment
Physically capable of speaking and listening
Physically capable of reading and reviewing written communication
Other Requirements:
Must possess and maintain a valid driver's license and is typically required to furnish own transportation to Chamber events and meetings.
Must be available to work flexible hours - may include evenings and/or weekends. Full-time (40 hours or more per week, primarily Monday through Friday 8 AM – 5 PM)
Compensation Plan
Job Type:
Full-time/In-person
Pay: $70,000 to $80,000 Range
(combination of salary, commissions, bonuses)
Benefits:
Health/Dental/Vision/Life Insurance (100% of employee paid by employer)
401k Plan with employer match
Generous paid time off plan
Supplemental pay types:
Bonus plan
Commissions
Please submit resume to:
Sean Evans
President/CEO
Meridian Chamber of Commerce
ceo@meridianchamber.org
#J-18808-Ljbffr
-
Director of Member Services
2 weeks ago
Meridian, United States Meridian Chamber of Commerce Full timePosition: Director of Member ServicesEmployee Status: The DMS reports to the President/ CEO, and is an exempt, full-time position. As a full-time employee the DMS is eligible to receive all the Chamber’s benefits. The position will have limited supervisory duties over other staff members.About the Chamber: The Meridian Chamber of Commerce is a membership...
-
Director of Member Services
2 weeks ago
Meridian, United States Meridian Chamber of Commerce Full timePosition: Director of Member ServicesEmployee Status: The DMS reports to the President/ CEO, and is an exempt, full-time position. As a full-time employee the DMS is eligible to receive all the Chamber’s benefits. The position will have limited supervisory duties over other staff members.About the Chamber: The Meridian Chamber of Commerce is a membership...
-
Director of Member Services
1 week ago
Meridian, Idaho, United States Meridian Chamber of Commerce Full timeJob Title: Membership Services DirectorAbout Us: Join our team at the Meridian Chamber of Commerce and contribute to a community-focused organization that values business advocacy, networking, and individual business promotion.Responsibilities:Manage membership budget forecasting and executionLead various committees and supervise staffIdentify new member...
-
Director Customer Service
1 month ago
Meridian, United States Blue Cross of Idaho Full timeBlue Cross of Idaho (BCI) is seeking an experienced Director, Customer Service; a pivotal role involved in leading all aspects of contact center operations to ensure exceptional member service, operational efficiency, and regulatory compliance. This individual is responsible for the overall strategy, operational performance and outcomes of the Customer...
-
Director Customer Service
4 weeks ago
Meridian, United States Blue Cross of Idaho Full timeBlue Cross of Idaho (BCI) is seeking an experienced Director, Customer Service; a pivotal role involved in leading all aspects of contact center operations to ensure exceptional member service, operational efficiency, and regulatory compliance. This individual is responsible for the overall strategy, operational performance and outcomes of the Customer...
-
Director of Environmental Services
3 weeks ago
Meridian, United States Crothall Healthcare Full timeCrothall Healthcare Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern...
-
Director - Admin
1 week ago
Meridian, Idaho, United States Signal of Boise Full timePost Location: Boise, IDSchedule: 6am - 2pm, 2pm - 10pm, 10pm - 6amPay Rate: $15-$18/HRRequirements:MUST WORK WEEKENDS, MUST PASS A BACKGROUND CHECK, NO FELONIESBenefits:Tuition Assistance for PT/FT/Immediate Family MembersPaid trainingFlexible ScheduleCareer advancement opportunitiesVeteran and First Responder FriendlyPosition SummaryThe Director of...
-
Director of Nursing Services
2 weeks ago
Meridian, United States Grand Canyon University Full timeGrand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. Are you looking to shape the nurses of the future? Have you always thought about teaching? Are you prepared to pass on your...
-
Program Director
2 weeks ago
Meridian, United States Mentor Community Services Full time $53,000Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day....
-
Member Service Representative
2 weeks ago
Meridian, United States Horizon Credit Union Full timeYOUR RESPONSIBILITIES Member Service Process member transactions while creating a positive member experience. Consistently balance checks and cash drawer. Receive consumer loans, home loans, and other payments, and ensure accuracy when posting to the Member Service, Representative, Service, Retail, Banking, Education
-
Director Claims
1 month ago
Meridian, United States Blue Cross of Idaho Health Service, Inc. Full timeBlue Cross of Idaho (BCI) is looking for a Director, Claims to have overall responsibility and accountability for all aspects of healthcare claims operations to assure timely and accurate benefit determinations for claims, while maintaining high service levels for members and providers. This role will leverage experience and integrate various components of...
-
Director Claims
4 weeks ago
Meridian, United States Blue Cross of Idaho Health Service, Inc. Full timeBlue Cross of Idaho (BCI) is looking for a Director, Claims to have overall responsibility and accountability for all aspects of healthcare claims operations to assure timely and accurate benefit determinations for claims, while maintaining high service levels for members and providers. This role will leverage experience and integrate various components of...
-
Member Services Associate
7 days ago
Meridian, United States SYUFY GROUP Full timeJob DetailsJob LocationMeridian, IDPosition TypePart TimeTravel PercentageNoneJob CategorySalesDescriptionVilla Sport Athletic Clubs, Villa Sport Fitness, and Axiom by Villa Sport offer exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including...
-
Member Services Associate
6 days ago
Meridian, United States SYUFY GROUP Full timeJob DetailsJob Location Meridian, ID Position Type Part Time Travel Percentage None Job Category Sales Description Villa Sport Athletic Clubs, Villa Sport Fitness, and Axiom by Villa Sport offer exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states,...
-
Member Services Associate
1 week ago
Meridian, United States SYUFY GROUP Full timeJob DetailsJob Location Meridian, ID Position Type Part Time Travel Percentage None Job Category Sales Description Villa Sport Athletic Clubs, Villa Sport Fitness, and Axiom by Villa Sport offer exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states,...
-
Member Service Representative
2 weeks ago
Meridian, United States Horizon Credit Union Full timeJob Type Full-time Description YOUR RESPONSIBILITIESMember Service Process member transactions while creating a positive member experience Consistently balance checks and cash drawer Receive consumer loans, home loans, and other payments, and ensure accuracy when posting to the computer Add basic accounts including certificates of deposit, money markets...
-
Member Service Representative
2 weeks ago
Meridian, United States Horizon Credit Union Full timeJob Type Full-time Description YOUR RESPONSIBILITIESMember Service Process member transactions while creating a positive member experience Consistently balance checks and cash drawer Receive consumer loans, home loans, and other payments, and ensure accuracy when posting to the computer Add basic accounts including certificates of deposit, money markets...
-
Asst Food Service Director
4 weeks ago
Meridian, United States Elior North America Full timeLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Asst Food Service Director Job Reference Number: 19601 Employment Type: Full-Time , Onsite Brand: Aladdin-Campus-Dining State: Mississippi (US-MS) The Role at a...
-
Director Claims
3 weeks ago
Meridian, United States Blue Cross of Idaho Health Service, Inc. Full timeBlue Cross of Idaho is seeking a highly skilled and experienced Director, Claims to join our team in Meridian, Idaho. As the Director, Claims, you will have overall responsibility and accountability for all aspects of healthcare claims operations. You will play a critical role in assuring timely and accurate benefit determinations for claims, while...
-
Asst Food Service Director
4 weeks ago
Meridian, United States Aladdin Campus Dining Full timeAsst Food Service Director Job Reference Number: 19601 Employment Type: Full-Time, Onsite Segment: Education Brand: Aladdin-Campus-Dining State: Mississippi (US-MS) The Role at a glance: We are looking to add an experienced, motivated Assistant Food Service Director to our Aladdin Campus Dining team in Meridian, MS. As an Assistant Food Service Director,...