Senior Release Management

4 weeks ago

Vienna, United States Shuvel Digital Full time
Basic Purpose:

Reviews Lower (non-Production) environments and associated activities to ensure compliance with Enterprise standards and the ISD Environments Management Directive, preventing, or documenting and/or remediating any known gaps. Additionally, ensure adequate preparation for implementation of IT Service modifications in the Production environments, in a manner that protects and enhances operational availability. This includes learning Navy Federal Release controls, while operating as a Release Manager, which entails assisting Release Owners manage their lower environments' work and providing oversight review and approval of their activities, leveraging the candidate's industry experience and knowledge.

Specific Qualifications:
  • Has 7+ Years of experience working in IT Environments Management for large, complex and mission-critical applications
  • Demonstrates effective English communications skills, both written and verbal
  • Has significant understanding of software build and release processes, including associated risks and considerations
  • Has 3+ Years experience with automate testing, with hands-on experience developing test plans, case and associated scripts; DevOps experience is a plus
  • Has significant experience working within a team, and independently, performing root cause analysis of incidents
  • Works independently with minimal oversight (Mid-Level to Highly Experienced)
  • Possesses a degree or formal training in Computer Science and/or Information Technology
  • Holds certification in appropriate engineering disciplines
  • Has working knowledge ServiceNow ITSM
  • Demonstrates understanding of Lower / non-Production environments in an enterprise environment
  • Strong understanding of Systems Development Life Cycle (SDLC), including Waterfall, Agile methodologies (Preferably SAFe) and DevOps
  • Has significant experience with distributed systems architectures, possessing understanding of associated management tools
  • Experience in the development of medium to highly complexed distributed business applications
  • Strong understanding of Change & Release Management frameworks and processes
  • Strong understanding of Risk management and associated frameworks, preferably ISACA COBIT 5 and/or similar frameworks
Highly Desired Experience With:
  • Finance Industry
  • ITIL concepts, especially Service Transition, with certification
  • DevOps and/or Agile concepts, with certification
  • Site Reliability Engineering (SRE)
  • Testing, and related automation
  • Experience with ServiceNow as a power user and/or developer and/or administrator
  • Cloud computing, with specific understanding of: Azure
  • Security concepts: access control and authorization
  • Distributed technology (AIX, Linux, UNIX and Windows): WebSphere, .Net, Lotus Notes, Java, SOA
  • DBMS: DB2, Oracle, SQL Server, Progress and Teradata
  • Testing (Unit, Functional, Performance and Stress/Load), including Automation / Scripting
  • Automation/scripting: Python, Ansible, WSS, BAW, Pega, JavaScript, JAVA, etc.
  • Collecting and delivering detailed information, with analysis/interpretation, to personnel of varying levels, from engineer through management
  • Application development
Nice to Have Experience With:
  • IBM Mainframe (z Series) configuration items including data, applications and infrastructure: COBOL, CICS, Assembler, REXX, JCL, FileAid, AbendAid, Strobe and SysView;
  • Reporting: Crystal Reports and Cognos
  • WebSphere Engineering and Administration responsibilities
  • Administering middleware application servers (WebSphere, MQ, IBM BPM, JBoss, .Net, etc).
Specific Duties:
  • The engineer will assist in the management of multiple complex environments to ensure continuous systems availability, in support of IT services/products including build, maintenance and testing - throughout the release lifecycle
  • Participate in projects as an Environments/Release Management resource teaching, supporting, and reviewing designs, plans and execution of associated activities
  • Lead and participate in Team initiatives
  • Lead initiatives to help Release teams automate testing - coaching new scripters in best practices, while performing general testing knowledge transfer/management
  • Coach and mentor junior Release Team Members

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