Field Service Engineer, Illinois

2 weeks ago


Chicago, United States Landa Digital Printing Full time

Landa is seeking a

Field Service Engineer (FSE)

who will ensure optimum customer satisfaction with Landa's Nanographic Printing® presses by providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers.

RESPONSIBILITIES · Transfer of technical knowledge to press operators to resolve on-site technical issues · Escalate complex issues to Landa’s worldwide teams to ensure optimal and effective treatment of customer issues · Harness technical knowledge of the technical aspects of the presses, to maximize both press production and productivity

REQUIREMENTS · 2+ years of experience in product support in the graphic arts industry for digital printers or offset presses · Experience in inkjet systems - an advantage · End to end, highly-skilled technical capabilities and strong troubleshooting skills · Residence in the United States · Willingness to extensive travel (~25%) to customers' sites and ready to relocate · Valid driving license



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