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Server

3 months ago

Oak Brook, United States Jump Higher Oak Brook LLC Full time

Michael Jordan's Steak House is a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Guided by Steaksmanship, this principle puts the personalized experience of every guest first. Focusing of local ingredients, pure, bold flavors, and authentic hospitality, we elevate the classic steak house experience to the Michael Jordan level.

Server Responsibilities

  • Greet guests, accurately take food and drink order and enter it into the point of sale system (POS).
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures.
  • Make a constant effort to tailor service and add personalization.
  • Participate in daily service meetings.
  • Take ownership of the designated station.
  • Maintain a comprehensive knowledge of menu items, food preparation techniques, and culinary terminology.
  • Articulately describe all menu items, including daily additions to the menu.
  • Ongoing cleaning and maintenance of workstation according to established restaurant procedures.
  • Assist other stations whenever necessary.
  • Assist in training new service staff.
  • Report problem situations to management immediately.
  • Attend mandatory meetings when scheduled.
  • Always recommend specials, meals, appetizers, and/or beverages to the guests in an up-selling manner and answers any questions.
  • Monitor guests to fulfill additional requests.
  • Communicate any difficulties, guest comments, and other relevant information to your manager.
The preceding reflects management's definition of essential functions for the Server position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Server Benefits
  • Generous Paid Time Off (earn immediately, up to 80 hours in your first year)
  • Premium holiday pay
  • Dining Discount and Family Meal
  • Medical, Dental and Vision insurances (must average 30 hrs/week)
  • Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered
  • Naturalization Exam Reimbursement
  • Referral Program Bonus
  • Pre-tax Commuter Benefits
Requirements
  • At least 18 years of age.
  • A high school education or equivalent.
  • Basic computer skills
  • Able to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations.
  • Minimum three years of upscale casual or fine dining experienced preferred.
  • Able to perform server and bus person's duties.
  • Read, write, speak, and understand English comprehensively.
  • Have basic math skills.
  • Valid food handler and BASSET certifications.
  • Ability to lift and carry objects weighing up to 20 pounds on a regular basis.
  • Frequent long periods of standing and walking are expected during the workday.
  • Ability to reach for objects and stoop or bend as needed to perform job duties.
  • This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions.