Patient Service Rep

1 week ago

Festus, United States BJC Full time

Additional Information About the Role

BJC HealthCare is seeking a Full-Time Patient Service Rep (PSR) at our Family Practice in Festus, MO.

Position Details:
Shift Day Hours: Mon-Thurs (7:45am-5:00pm) & Friday (7:45am - 12:30pm)
Registering patients at check in, checking patients out, daily WQ baskets, answering phone
Epic experience (preferred)
knowledge of insurance plans & copays (preferred)
If you have experience in one of the below areas, you could be a great fit: Patient Advocate
Patient Service Specialist
PSR
Patient Access Rep
Medical Receptionist
Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Responsibilities
Handles telephone calls from patients and staff; forwards calls requiring triage.
Performs receptionist duties with close attention to detail and professionalism.
Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Minimum Requirements

Education
High School Diploma or GED

Experience
2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC were committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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