Certified Medical Assistant
21 hours ago
JOB SUMMARY: Under the supervision of the Nursing Supervisor, the Certified Medical Assistant will work in conjunction with the RN/LPN to perform medication management for clients, perform routine medical procedures, triage, coordination of care, and to assist with detox duties including intakes, transfers and discharges as needed.
ESSENTIAL FUNCTIONS
- Manages residential client medications:
- Administers daily medications for residential clients;
- Processes new medication orders;
- Updates electronic medical records (EMR) with med changes;
- Creates and print out MARS;
- Orders medications for clients as needed;
- Completes medication preauthorization's as needed;
- Administers controlled meds and tapers;
- Manages medication inventory form - at both intake and discharge;
- Tracks inventory of medications - checking for low supply, expiration dates, etc.
- General Detox Duties:
- Assists with Detox intakes as needed;
- Assists with Detox clients vitals and CIWA/COWS;
- Cleans Detox area and client's rooms - sweep, mop, wipe down area, empty trash, etc.;
- Changes linens as needed;
- Cleans laundry as needed - client and facility;
- Orders and tracks all weekly routine lab orders;
- Conducts residential labs - blood draws, urinalysis, etc.;
- Inventories all supplies and places orders as needed;
- Takes and records vital signs/daily weights/blood glucose monitoring/insulin/injections;
- Updates Kitchen staff on client count/dietary needs for meals;
- Coordinates care with PCP office including:
- Notification letter;
- Sets up follow-up PCP appointment for after graduation;
- Assists with ride/transportation coordination for medical visits;
- Triages medical concerns and passes on to RN as indicated;
- Records client file/nursing notes as appropriate in EHR system in accordance with acceptable standards;
- Cleans nursing station - sweep, mop, wipe down counters, empty trash, etc.;
- Contacts on-call providers as needed for medical concerns;
- Gathers health information to complete intake forms with new residential clients including nutritional screenings, health history and standing orders;
- Reviews medications with client at discharge and ensure client has adequate supply and understanding of meds;
- Phlebotomy for routine and stat lab orders if certified;
- Answer phones, review emails and respond as appropriate;
- Performs other related duties as assigned.
- Performs work in alignment with the BestCare's mission, vision, values;
- Supports the organization's commitment to diversity, equity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals;
- Strives to meet Program/Department goals and supports the organization's strategic goals;
- Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
- Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
- Attends required program/staff meetings and completes assigned training timely and satisfactorily;
- Ensures that any required certifications and/or licenses are kept current and renewed timely;
- Works independently as well as participates as a positive, collaborative team member.
- Performs other duties as needed.
QUALIFICATIONS
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
- High School Diploma (or equivalent)
- Current CMA, CCMA, or EMT certification
- Current CPR or BLS certification
- Current Oregon Food Handlers Card (in residential)
- Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)
- For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two (2) years at the time of hire
- Bilingual in English/Spanish a plus
- Some experience in a healthcare setting a plus
- Proficiency in MS Office 365 (Word, Excel, Outlook), EHR databases, virtual meeting platforms, internet, and ability to learn new or updated software;
- Strong interpersonal and customer service skills;
- Strong communication skills (oral and written);
- Strong organizational skills and attention to detail, accuracy, and follow-through;
- Excellent time management skills with a proven ability to meet deadlines;
- Strong critical thinking and decision-making skills that can impact safety of self and others
- Ability to maintain confidentiality of privileged information in compliance with HIPAA, 42 CFR, the Employee Handbook and all privacy and security regulations
- Ability to build and maintain positive relationships;
- Ability to function well and use good judgment in a high-paced and at times stressful environment;
- Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively;
- Ability to work effectively and respectfully in a diverse, multi-cultural environment;
- Ability to work independently as well as participating as a positive, collaborative team member.
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