Parts Associate I
1 week ago
Job Type
Full-time
Description
The Parts Associate I is primarily responsible for warehouse duties including shipping, receiving, stocking, and parts look-up. This position performs general warehouse duties, such as loading and unloading trucks, making deliveries, and housekeeping in the warehouse. The Parts Associate I works closely with Lift Power technicians and assists with other Parts Department duties as needed.
Primary Duties and Responsibilities:
- Load and unload trucks at the docks; assist in putting up parts stock orders.
- Stage and process new tire pallets for pressing vendor - match hubs with new tires.
- Check-in received parts and ship requested parts to the appropriate location.
- Handle technician calls, walk-up inquiries, email requests, and inquiries.
- Check all parts order packages for quantity and visual confirmation.
- Properly handle vendor packing slips and PO receipts to ensure they are properly processed.
- Locate and pull parts for service, shop, and parts orders; stage orders as needed.
- Pull replenishment for consignment customers and technician vans and stage in lockers or for delivery.
- Check-in cores and initiate returns to the correct vendor.
- Handle all paperwork and process steps associated with shipping and receiving.
- Keep the warehouse clean and organized.
- Follow safety and warehouse policies and protocols; perform building inspection including checking fire extinguishers.
- Observe all safety procedures including safe vehicle operation and proper disposal of hazardous waste.
- Maintain inventory on stock associated with parts warehouse shipping and receiving.
- Assist with inventories on vans, consignments, and annual branches.
- As needed, assist with parts deliveries, customer assistance, and other Parts Department duties.
Education and Experience Requirements:
- High School Diploma, or equivalent
- Microsoft Office applications experience preferred.
- Mechanical ability preferred.
- Forklift experience preferred.
- Customer Service - able to provide a high level of service to customers, building relationships and acting as an internal company advocate.
- Team Orientation & Interpersonal - ability to develop and maintain collaborative relationships with all levels within, and external to, the organization.
- Communication - able to effectively express self verbally and in writing with co-workers, customers, vendors, and managers
- Organization & Time Management - able to work independently with minimal supervision, planning, scheduling, and organizing schedule to complete actions within established deadlines.
- Systems & Software - proficient knowledge of Microsoft Office software applications
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