Patient Service Coordinator

2 weeks ago


St Paul, United States Children's Hospitals and Clinics of Minnesota Full time

About Children's Minnesota Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Position Summary Promotes positive patient and family experience as first impression of the clinic by creating a welcoming atmosphere to all clinic guests. The Patient Service Coordinator is responsible for the efficient and orderly registration and check-in of patients. Obtains accurate and complete patient demographic, financial information and required consents. License/Certification/Registration required? No Education: * High school diploma or equivalent required Experience: * One year of customer service experience required * One year of medical office setting experience preferred Knowledge/Skills/Abilities: * Exceptional customer service skills * Communicate and interact in respectful and professional manner * Contribute to positive clinic team work environment * Proper spelling and grammar * Ability to perform front desk clinic functions * Computer knowledge and navigating * HIPAA knowledge and ability to handle confidential information * Demonstrate prompt and reliable attendance * Apply logical thinking to problem solve Physical Demands Please click here to view the Physical Demands The posted pay range represents rates for a grouping of multiple jobs within a salary grade. We carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, and organizational needs. Base pay is just one piece of the total rewards program offered by Children's Minnesota. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment. Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.



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