Terrain Key Holder

2 weeks ago

Westport, United States Terrain Full time

Location:

This position is located at 561 Post Road East, Westport, Connecticut, 06880 United States

Role Summary:

A Dcor Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.

Role Responsibilities:

Customer Experience

  • Collaborates with the leadership team in cultivating terrains four promises: to welcome, to inspire, to inform, and to appreciate our customer
  • Shares dcor product knowledge, new arrivals, and current decorating trends to inform the customer and inspire their indoor and outdoor spaces
  • Utilizes technology to deliver a seamless, omni channel shopping experience through execution of all omni services


Leadership + Team Management

  • Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
  • Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customers experience
  • Supports new hire onboarding and continued education of the team through cross training of multiple departments


Visual + Business Operations

  • Supports daily operating processes such as opening and closing?procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
  • Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
  • Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store
  • Adheres to stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store


Communication + Relationships

  • Contributes to an inclusive and people-first philosophy; engages with employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
  • Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
  • Provides insights related to the customer and employee experience and communicates feedback to Store Manager

Role Qualifications:
  • Terrain brand fan
  • 1+ years leadership experience
  • Knowledge of home dcor trends and gardening
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization


The Perks:

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more For additional information visit www.urbn.com/work-with-us/benefits

Pay Range:
Starting from USD $18.25/Hr.

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

  • Terrain Key Holder

    2 weeks ago

    Westport, United States Urban Outfitters Full time

    A Decor Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team Key Holder, Terrain, Customer Experience, Support, Store Manager, Business Operations, Retail

  • Key Holder

    1 week ago

    Westport, Connecticut, United States Terrain Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at Terrain. As a Key Holder, you will play a key role in creating a customer-centric environment and supporting the store leadership team in service, selling, and daily processes.Key ResponsibilitiesCustomer ExperienceCollaborate with the leadership team to...

  • Key Holder

    4 days ago

    Westport, Connecticut, United States Terrain Full time

    About the RoleWe are seeking a highly motivated and customer-focused Key Holder to join our team at Terrain. As a Key Holder, you will play a key role in creating a welcoming and inspiring environment for our customers.Key ResponsibilitiesCustomer ExperienceCollaborate with the leadership team to cultivate a customer-centric environment that embodies...

  • Nursery Team Lead

    36 minutes ago

    Westport, Connecticut, United States Terrain Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Nursery Key Holder at Terrain. As a key member of our store team, you will play a critical role in creating a welcoming and inspiring environment for our customers.Key ResponsibilitiesCustomer ExperienceCollaborate with the leadership team to cultivate a...

  • Sales Associate

    5 days ago

    Westport, Connecticut, United States Terrain Full time

    About the RoleThis position is located at a Terrain store, where you will contribute to driving sales by naturally engaging customers on common interests in home decor and gardening.Key ResponsibilitiesCustomer ExperienceExceed customer expectations by building genuine, long-lasting relationships through personalized attention; actively shares details to...

  • Sales Associate

    1 day ago

    Westport, Connecticut, United States Terrain Full time

    About the RoleThis position is located at a Terrain store, where you will contribute to driving sales by naturally engaging customers on common interests in home decor and gardening.Key ResponsibilitiesCustomer ExperienceExceed customer expectations by building genuine, long-lasting relationships through personalized attention; actively shares details to...

  • Visual Merchandising Specialist

    2 weeks ago

    Westport, Connecticut, United States Terrain Full time

    Location This position is located at a designated Terrain location. Role Overview In partnership with the Visual Manager, a Visual Merchandising Specialist crafts an emotionally resonant atmosphere through innovative visual design. This role involves conceptualizing, constructing, and implementing both visual and structural displays that align with seasonal...

  • Visual Merchandising Artist

    2 weeks ago

    Westport, Connecticut, United States Terrain Full time

    Location This position is based in a vibrant retail environment focused on creating visually appealing displays. Role Overview Working closely with the Visual Manager, the Display Artist is tasked with crafting an emotionally resonant atmosphere through innovative visual design. This role encompasses the conception, construction, and installation of both...

  • Sales Associate

    5 days ago

    Westport, Connecticut, United States Terrain Full time

    About the RoleAs a Decor Sales Associate at Terrain, you will play a key role in driving sales by building genuine relationships with customers and providing personalized attention to their home decor needs.Key ResponsibilitiesCustomer ExperienceExceed customer expectations by building long-lasting relationships through personalized attention and sharing...

  • Omni Service Specialist

    2 days ago

    Westport, Connecticut, United States Terrain Full time

    Job SummaryThe Omni Service Specialist plays a crucial role in delivering exceptional customer experiences by supporting omni-channel processes. This position involves picking, packing, and shipping online customer orders, fulfilling in-store and curbside pickup orders, and transferring product back to the warehouse.Key ResponsibilitiesCustomer...

  • Key Holder

    4 days ago

    Westport, Connecticut, United States Anthropologie Full time

    Job Summary:As a Key Holder at Anthropologie, you will play a vital role in supporting the store leadership team in delivering exceptional customer service, driving sales, and maintaining store standards. Your responsibilities will include:Supporting Daily Operating Processes: Assist in opening and closing procedures, ensuring a seamless customer...

  • Visual Merchandising Artist

    2 weeks ago

    Westport, Connecticut, United States Terrain Full time

    Location This position is based in a vibrant environment where creativity thrives. Role Overview In partnership with the Visual Manager, a Display Coordinator is tasked with crafting an emotionally resonant atmosphere through visual creativity. This role encompasses the design, construction, and installation of both visual and structural displays that align...

  • Omni Service Specialist

    4 days ago

    Westport, Connecticut, United States Terrain Full time

    Job SummaryThe Omni Service Specialist plays a critical role in delivering exceptional customer experiences by supporting omni-channel processes. This position is responsible for picking, packing, and shipping online customer orders, fulfilling in-store and curbside pickup orders, and transferring product back to the warehouse.Key ResponsibilitiesCustomer...

  • Customer Experience Specialist

    4 days ago

    Westport, Connecticut, United States Terrain Full time

    Job SummaryThe Customer Experience Specialist plays a vital role in supporting the customer experience by contributing to omni service processes. This position is responsible for picking, packing, and shipping online customer orders, fulfilling in-store and curbside pickup orders, and transferring product back to the warehouse.Key ResponsibilitiesCustomer...

  • Client Services Associate

    3 weeks ago

    Westport, United States Brewer Morris Full time

    Our Client is a niche services and solutions provider to US Life Insurer and Reinsurer clients. They are a white label Third Party Administrator (“TPA”), enabling US life insurance or reinsurance companies to buy back their life insurance/reinsurance liabilities directly from underlying policy holders.Located in Westport Connecticut, our client is...

  • Client Services Associate

    1 month ago

    Westport, United States Brewer Morris Full time

    Our Client is a niche services and solutions provider to US Life Insurer and Reinsurer clients. They are a white label Third Party Administrator (“TPA”), enabling US life insurance or reinsurance companies to buy back their life insurance/reinsurance liabilities directly from underlying policy holders.Located in Westport Connecticut, our client is...

  • Client Services Associate

    7 hours ago

    Westport, United States Brewer Morris Full time

    Our Client is a niche services and solutions provider to US Life Insurer and Reinsurer clients. They are a white label Third Party Administrator (TPA), enabling US life insurance or reinsurance companies to buy back their life insurance/reinsurance liabilities directly from underlying policy holders. Located in Westport Connecticut, our client is seeking a...

  • Retail Store Manager

    6 days ago

    Westport, Connecticut, United States Portwest LLC Full time

    **Job Summary**We are seeking a highly skilled and experienced Assistant Manager to join our team at Portwest LLC. As an Assistant Manager, you will play a key role in driving sales growth, improving customer satisfaction, and leading a team of retail professionals.**Key Responsibilities:**Promote a culture of excellent customer service and ensure that all...

  • Student Transportation Operator

    2 weeks ago

    Westport, Connecticut, United States First Student Full time

    Join Our Team as a School Bus Driver At First Student, we take pride in being a large family of over 60,000 dedicated professionals committed to the safe transportation of millions of students and passengers every day. Our esteemed brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. We are looking for a School Bus Driver who will...

  • Operations Coordinator

    3 months ago

    Westport, United States Tiffany & Co. Full time

    At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience ( Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be!We are currently...