Personal Banker I

Job Type

Full-time

Description

DEPARTMENT: Retail

SEATED AT: Hedgesville

REPORTS TO: Branch Manager

We are looking for a Personal Banker for our Hedgesville Branch. This individual will perform various customer service transactions, such as opening accounts and assisting customers with queries concerning financial institution services.

Who We Want:

Champion of Growth -

• Excellent customer service skills
• Responsible for the development of new accounts and maintaining existing relationships
• Ability to answer questions on all available products and services

• Ability to offer customized solutions to internal and external customers
• Good understanding of financial products and services
• Responsible for referring services to the appropriate financial institution specialists

• Engage customers in a variety of ways to bank with us and provide solutions to meet their needs
• Maintain customer accounts and resolve any discrepancies
• Educate customers and explain the features and benefits of our products and services

• Open new accounts, explain available financial institution products and services, and gather customer information to process new and existing accounts
• Participate in sales, service, and product training
• Receive deposits and ensure that all accounts are properly processed
• Carry out the financial institution's relationship-building strategies

• Competitive pay
• Incentive pay
• Excellent benefits package such as 401k match, medical, dental, and vision

• High school diploma or equivalent
• Proficient in counting currency and coin
• Excellent sales, interpersonal, and communication skills