Sales and Service Support

2 months ago


Redwood City, United States indiGO Auto Group Full time

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 27 timelessly modern franchised dealerships in eleven US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR

indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, McLaren, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well the best people - come and join us today

What we are looking for:

indiGO Auto Group is seeking a full-time Sales and Service Support to join our Ferrari Silicon Valley team. This is a great opportunity to work for an exciting company in a fast-paced environment. This is a full-time role which will include working Saturdays.

This is what we offer:

  • Opportunity to work in a cohesive and supportive team environment
  • Comprehensive insurance plans - medical, dental, vision, life insurance, health savings account, and flexible savings account
  • 401(k) plus match
  • Unlimited professional training opportunities
  • Paid vacation days, sick days, and holidays
  • Opportunity for advancement in a growing company
  • Brand new, state-of-the-art facilities and equipment
Here is what an ordinary day of work may look like:
  • Inspecting each vehicle for damage prior to parking and report any findings to management immediately.
  • Receiving vehicles from transportation company, process paperwork as needed.
  • Ensuring that each vehicle in inspected prior to delivery to customers.
  • Welcome and greet customers in a friendly and courteous manner.
  • Maintaining vehicles in each showroom.
  • Constantly moving vehicles on the dealership lot.
  • Assisting with showroom setup and photography
  • Assisting with dealership pick-ups and deliveries (for parts or automobiles)
  • Clear vehicles from service drive and setup front line vehicle display
  • Inspect and park incoming service vehicles (Including floor mats, seat covers and sun shields)
  • Coordinate needed vehicle pickup washes with service manager/advisor
  • Check ready status (fuel/wash) of service courtesy vehicles
  • Confirm cosmetic condition and battery tender status of showroom vehicles
  • Assist in marketing events.
  • Washing/drying exterior of vehicle
  • Cleaning wheels, tires and inspecting the quality of the vehicle
  • Cleaning all glass components thoroughly
  • Inspecting and cleaning engine compartment
  • Assisting with general dealership maintenance
  • Maintaining strict adherence to dealership policy on client vehicle care and operation
The opportunity is for you if you have:
  • Strong attention to detail
  • Self-motivated and diligent
  • Clear focus on delivering work of the highest quality
  • Computer literacy, strong organizational and follow-up skills
  • Excellent written and verbal communication skills
  • Maintain professional appearance and demeanor at all times
  • High school diploma or equivalent
  • Ability to be insured to operate a motor vehicle
  • Willing to submit to a drug test and criminal background check

Pay range for this role is: $23.00 - $25.00 per hour

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation, and training.

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