Admissions Counselor,?MSW, LSW, LPC, LCDC, CDCA, LMFT

2 weeks ago

Columbus, United States Ohio Hospital for Psychiatry Full time

Overview:

? OHP is looking for a full-time Admissions Counselor

PURPOSE STATEMENT:

?Clinical professional responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resources utilization.

*Every Friday and Saturday or every other Friday and Saturday*

Responsibilities:

?ESSENTIAL FUNCTIONS:

  • ?Respond to inquiries about the facility within facility policy timeframes.
  • ?Ability to develop therapeutic relationships with patients and families.
  • ?Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
  • ?Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
  • ?Coordinate admission and transfer from referral sources and between levels of care within the facility.
  • ?Maintain knowledge of milieu management.
  • ?Communicate projected admissions to designated internal representatives promptly.
  • ?Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.
  • ?Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.
  • ?Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
  • ?Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
  • ?Admit patient in the registration and accounting system. Complete all admission and consent forms with the patient.
  • ?Demonstrate a positive, empathetic and professional attitude towards customers always.? When patient needs are not met, acknowledge and work to resolve complaints.? Recognize that patient safety is a top priority.

?OTHER FUNCTIONS:

  • ?Perform other functions and tasks as assigned.


Qualifications:

?EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • ?Bachelors or Master's degree in a social services field preferred.
  • ?Three or more years experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
  • ?Experience in the managed care pre-certification process, level of care assessments and utilization preferred.

?LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • ?MSW, LSW, LPC, LCDC, CDCA, LMFT
  • ?CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • ?First aid may be required based on state or facility.

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