Developer Relations Specialist
2 weeks ago
Developer Relations Specialist - Integration and API Support page is loaded
Developer Relations Specialist - Integration and API Support
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locations
Raleigh
time type
Full time
posted on
Posted 30+ Days Ago
job requisition id
Req 20.333 -
It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.
Job Description Summary:
Yodlee, with its rapidly growing customer and user base, is seeking a skilled, driven, and innovative Developer Relations Specialist to support prospects and customers via the Yodlee Developer Portal. This is a fast-paced environment where you will guide up and coming FinTechs on Yodlee APIs and products to help them leverage our industry-leading financial platform. In this role, you will also collaborate with various sales, product, and engineering teams at Yodlee to help provide customer feedback on portal, messaging, documentation, API structure, API and Developer tools, data, site coverage etc.
Job Description:
Job Title:
Developer Relations Specialist - Integration and API Support
Team:
Client Services
You will have -
College Degree (Computer Science or related engineering field preferred)
2-4 years of experience in a Developer Support role.
Experience working in the Wealth management industry, ideally for a Fintech company servicing banks, brokerage firms and/or Advisor firms is a plus.
Working knowledge of Capital markets, security identification and asset classification is a plus
Technical skills –
Understanding of SDLC, APIs, and development environments
Familiarity with Object Oriented Programming Fundamentals
Understanding of Java a plus
Understanding of RESTful web services and APIs
Familiarity with SAAS/Integration Platforms and Cloud Platforms like AWS/Azure
In addition to Java, exposure to any of the following languages – Node, Python, or PHP
Hands-on experience using Postman
Experience with Zendesk or similar tools is a plus
Bird’s eye view of your role –
Yodlee, with its rapidly growing customer and user base, is seeking a skilled, driven, and innovative Developer Relations Specialist to support prospects and customers via the Yodlee Developer Portal. This is a fast-paced environment where you will guide up and coming FinTechs on Yodlee APIs and products to help them leverage our industry-leading financial platform. In this role, you will also collaborate with various sales, product, and engineering teams at Yodlee to help provide customer feedback on portal, messaging, documentation, API structure, API and Developer tools, data, site coverage etc.
Role & Responsibilities
Provide both pre and post-sales developer support
Monitor usage and access of APIs by developers
Review Developer portal updates/releases and provide feedback to product and engineering teams
Collect customer input and developer community feedback and collaborate with product and engineering teams to improve developer experience
What you will bring -
Solid communication and follow-up skills
Strong analytical and problem-solving skills
Ability to prioritize and handle multiple prospects, tasks and projects concurrently
Ability to build and maintain relationships with our developer portal community and internal departments
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
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