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Night of Show Ancillary

1 month ago

West Palm Beach, United States Live Nation Entertainment Full time

Job Summary:

Ancillary Seller:

Who Are We?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Who Are You?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

As a Night of Show Ancillary Seller, you will be responsible for communicating to guests about additional amenities that the venue has to offer each night.

Job Functions:

•Greet all guests and assist in answering any questions they may have about the venue.

•Promote and sell all the various promotions or upsells offered at each event

•Assist Ancillary Manager in setting up and breaking down signs, tables, tents, etc. as needed.

•Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.

•Handle credit card transactions according to Live Nation's audit guidelines

•Balance out at the end of each shift with a supervisor.

•Inventory - all physical items must be counted prior to the start of the event and again at the end of the show

•Other tasks as assigned by the Ancillary Manager or venue management.

•Partner with fellow crew members at the end of show to close the venue

•This roll is part-time, seasonal and requires evening and weekend availability.

Qualifications:

•Must be at least 18 years of age.

•High School Diploma or equivalent preferred

•At least 2 years in Guest Service and communications preferred

•Prior sales or cash handling experience is a plus

•Familiar with iPhone and iPad technology.

•Creative thinker and problem solver

•Excellent verbal, written, and interpersonal communication skills

•Acute sense of judgment, tact, and diplomacy

•A strong attention to detail, outgoing personality, sense of teamwork and ability to execute programs

•Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this

position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal

Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be

paid. It assumes that the successful candidate will be in Colorado or perform the position from

Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into

consideration a candidate's education, training, and experience, as well as the position's work

location, expected quality and quantity of work, required travel (if any), external market and

internal value, including seniority and merit systems, and internal pay alignment when

determining the salary level for potential new employees. In compliance with the CO EPEWA, a

potential new employee's salary history will not be used in compensation decisions

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