Retail Customer Service Specialist

2 weeks ago

Scottsdale, United States Living Spaces Full time
Position Summary The primary role of the Retail Customer Service Specialist is to partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a Guest First mentality. Will maintain the cash office and Operations counter with precise execution of Standard Work. Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Complete and demonstrate the ability to effectively execute all company training modules

  • Greet and engage guests on sales floor

  • Help in Kids Spaces as needed

  • Ensure team completes and demonstrates the ability to effectively execute to company expectations

  • all new hire and ongoing training modules

  • Completes required training in the expected timeframe, and participates in ongoing learning opportunities

  • Execute standard work expectation in the front end, fun room, prep kitchen, and beverage bar

  • Assist Store Manager in resolving guest escalations, returns, discounts

  • Ensure check-out/in processes is executed

  • Execute cash office procedures to exacting standards in Standard Work about 40% of the day

  • Establish a self-audit routine in compliance with Asset Protection Audit

  • Ability to work weekends and most holidays

  • Able to work in a fast-paced environment

  • Perform all guest email follow-up

  • Ability to effectively communicate with all levels of leadership

  • Ability to work weekends and most holidays

  • Able to work in a fast-paced environment

Qualifications

Education/Experience: High School Diploma or GED equivalent. 1 year of retail experience in a direct customer interactive environment required. 1-2 years of customer service experience. High volume experience is preferred. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs.

Position Hiring Range

The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant's education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.

Compensation: $15.00 - $19.45

Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Benefits Include:

  • Medical
  • Dental
  • Vision
  • 401(k) (full and part time eligible)
  • Vacation
  • Sick Time
  • Flex Spending Account
  • Employee Assistance Program

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Applicant Privacy

  • Retail Experience Specialist

    1 month ago

    Scottsdale, Arizona, United States Allbirds Retail Full time

    About the RoleThe Retail Ambassador will deliver an exceptional customer experience through quality, personalized engagement. This role contributes to Allbirds's culture by being team-oriented, accountable, and focused on continuous learning.Key ResponsibilitiesDelivering and executing on three primary focus areas: Customer Experience, Daily Operations, and...

  • Retail Customer Service Specialist

    6 days ago

    Scottsdale, United States Living Spaces Full time

    Position Summary The primary role of the Retail Customer Service Specialist is to partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a Guest First mentality. Will maintain the cash office and Operations counter with precise execution of Standard Work.Position Description Essential Duties and...

  • Retail Customer Service Specialist

    3 weeks ago

    Scottsdale, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Customer Service Specialist

    1 month ago

    Scottsdale, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Retail Customer Service Associate

    3 weeks ago

    Scottsdale, United States FedEx Full time

    FedEx - JobID: PDX_FEC_07CB1800-9BE2-4A80-9364-3E2A5B7F754A_240869 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Bilingual Customer Service Specialist

    1 month ago

    Scottsdale, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Payout Customer Success Specialist

    2 weeks ago

    Scottsdale, United States PayPal Holdings, Inc. Full time

    The Payout Customer Success Specialist is a fundamental component of the PayPals Common Servicing Team. As a Payout Customer Success Specialist your core responsibility will be offering administrative/operational support to Customer Success Managers Specialist, Customer, Support, Operations, Retail, Skills

  • Retail Sales Associate

    5 months ago

    Scottsdale, United States Elements Massage Full time

    Overview: If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Bonuses based on monthly conversion numbers Medical insurance A complimentary monthly massage at the studio Our team members will...

  • Bilingual Customer Service Specialist

    1 month ago

    Scottsdale, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Retail Ambassador

    5 months ago

    Scottsdale, United States Allbirds Retail Full time

    Scottsdale, AZ | Retail Team | Reports to the Kierland Commons Store Leader Who is Allbirds? At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life....

  • Retail Customer Service/Keyholder

    2 months ago

    Scottsdale, United States CubeSmart Full time

    Overview     At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities This role is a pipeline posting for CubeSmart as we have an ongoing need for Retail Sales Associates   What CubeSmart Self Storage offers: Weekly Pay - Putting...

  • Sales Consultant

    1 month ago

    Scottsdale, United States CarMax Full time

    6161 - Scottsdale - 15350 North Hayden Road, Scottsdale, Arizona, 85260CarMax, the way your career should be! About this jobAs a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Customer Service

    1 month ago

    Scottsdale, United States Topgolf Entertainment Group Full time

    Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep Customer Service, Reservations

  • Customer Specialist

    4 months ago

    Scottsdale, United States CarMax Full time

    6161 - Scottsdale - 15350 North Hayden Road, Scottsdale, Arizona, 85260 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Retail Sales Specialist

    2 months ago

    Scottsdale, United States Best Buy Full time

    As a Retail Sales Specialist in our home theater department, you'll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You'll maintain expert-level knowledge of all products in the home theater category, including specifications, features and benefits. You'll also use effective time...

  • Customer Service Representative

    2 months ago

    Scottsdale, United States Circle K Full time

    Circle K - 10200 N Scottsdale Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Customer Service Representative

    1 month ago

    Scottsdale, United States Circle K Full time

    Circle K - 10050 E Mountain View Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Retail Sales Specialist

    3 weeks ago

    Scottsdale, United States Best Buy Full time

    As a Retail Sales Specialist for our Samsung appliances department, you'll work across multiple Best Buy locations within a specific service area. During your location visits, you'll focus on employee training and maintaining merchandising standards. To help support team members, you'll become an expert on Samsung products that help customers make their...

  • Customer Service

    1 month ago

    Scottsdale, United States Topgolf Full time

    Hiring Event being held Tuesday 11/5 at 5pm.Apply and join us 11/5/24 at 5pm at Topgolf Scottsdale, 9500 E Talking Stick Way, Scottsdale, AZ 85256 As a Golf Services Associate, (Customer Service) your role is integral to providing an exceptional check in and golfing experience for our guests. You will be responsible for assisting players, managing...

  • Customer Service Representative

    3 weeks ago

    Scottsdale, United States Axon Enterprise Inc Full time

    You will provide world class customer service to Axon customers through multiple communication channels which may include, but are not limited to, email, phone, web chat and community forums. You will be in a customer focused environment and responsi Customer Service Representative, Customer Service, Representative, Technology, Retail, Benefits