Client Service Representative

4 weeks ago


Corona, United States Corona Animal Emergency Center Full time

Join to apply for the Client Service Representative role at Corona Animal Emergency Center 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Corona Animal Emergency Center provided pay range This range is provided by Corona Animal Emergency Center. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range $19.00/hr - $25.00/hr Client Service Representative Location: Corona Animal Emergency Center - Corona, CA Schedule: Full-time (10-hour shifts, includes weekends, holidays, and occasional overnights) Classification: Non-Exempt Make a Difference Every Day Join Our Emergency Veterinary Team At Corona Animal Emergency Center (CAEC), were passionate about providing exceptional care for pets and compassionate service for their families 24 hours a day. As a Client Service Representative, youll be the first friendly face our clients meet during some of their most stressful moments. Your calm professionalism, empathy, and attention to detail will help ensure every visit is handled with care and precision. If you thrive in a fast-paced, team-oriented environment and love making people (and their pets) feel cared for, this is the role for you What Youll Do Warmly welcome clients and assist with patient check?ins and payments. Communicate clearly between clients and our medical team to ensure seamless care. Recognize and prioritize critical cases with professionalism and urgency. Process payments and explain financial options such as CareCredit and Scratch Pay. Maintain accurate records and ensure compliance with hospital policies. Keep the reception area organized, clean, and ready for every client. Support grieving clients with compassion and discretion. Collaborate closely with veterinary staff to deliver exceptional service and care. (This list highlights key duties we also offer opportunities to learn and grow into advanced responsibilities.) What Were Looking For High school diploma or equivalent. Experience in customer service (veterinary, medical, or emergency setting preferred). Confidence managing stressful or emotional situations with empathy and professionalism. Strong multitasking, problem?solving, and communication skills. Familiarity with EzyVet, PayJunction, or similar software a plus. Reliable, adaptable, and ready to work evenings, weekends, and holidays as part of our emergency care team. Why Youll Love Working Here Be part of a dedicated, compassionate emergency veterinary team. Gain valuable experience in a high?growth, learning?focused environment. Contribute to meaningful moments that truly make a difference for pets and their families. Competitive pay and opportunities for training and advancement. Join us at Corona Animal Emergency Center and help bring calm, care, and compassion when it matters most. Apply today to start your journey with a team that saves lives every day. Seniority level Entry level Employment type Full-time Job function Other Industries Veterinary Services #J-18808-Ljbffr



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