Sportsbook Manager

Description:

Join the best game in town

You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too

We're hiring a Sportsbook Manager to join our dedicated team of professionals. In this role, you'll:

• Assist the management team in maintaining control and authority over the Sportsbook
• Lead, drive, energize and motivate entire team
• Maintain a diligent and professional staff for the Sportsbook
• Recruit for 'the next role' and facilitate internal progression plan for organizational advancement
• Verify that staff are adhering to our Standards of Operation
• Develop comprehensive learning and development tools to effectively educate staff on sportsbook operational procedures
• Facilitate the continued development and education of staff to elevate operational efficiency
• Formulate management goals and establish processes to evaluate performance with specific actions plans
• Employee relations are addressed in a timely fashion and necessary actions are taken to adhere to company policies and procedures.
• Work with management to maintain best-in-class compliance methods.
• Safeguard that our license is protected to the best of your ability - respond immediately to any threats to the license.
• Maintain compliance with all Federal, local and MGCB regulations
• Conduct monthly, quarterly, and annual audits in a timely manner
• Protect the Sportsbook through Enhanced Due Diligence
• Adhere to Health and Safety guidelines and complete all required audits
• Reconcile cash systems and maintain accurate reporting channels
• Review financial reports in detail and identify key business and operational findings
• Monitor competitor activity and ensure that the business as a whole is fast to respond
• Manage change and the introduction of initiatives within the area
• Collaborate with management on marketing efforts

What We Offer

MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.

As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.

Requirements:

• Associate's Degree preferred
• 3+ years of managerial experience working directly with team across multiple locations
• Previous sportsbook supervisory experience preferred
• Must have strong computer knowledge (Email, MS Excel, internet, etc.)
• Must be able to obtain and maintain a Level I license through the Michigan Gaming Control Board.
• Must be able to work weekends and holidays as scheduled
• Ability to sit/stand for extended periods at a time
• Experience in sports or gaming and compliance required
• Strong collaboration and project management skills
• Maintain high level of professionalism
• Ability to effectively communicate with employees at various levels
• Ability to thrive in a fast-paced, team-oriented environment
• Demonstrates poise, tact, judgment and diplomacy
• 3+ years of managerial experience working directly with team across multiple locations
• Self-starter; ability to work independently in a fast-paced environment to drive both strategy and execution
• Strong collaboration and project management skills
• Excellent written and verbal communication skills
• Physically mobile with reasonable accommodations including the ability to push, pull, reach, bend, twist, stoop and stack
• Excellent oral and written communication skills
• Must be fluent and literate in English
• Must be able to respond calmly and make rational decisions when required
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality

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