Client Service Representative- Swaim's Veterinary Clinic
4 weeks ago
About Swaim's Veterinary Clinic Founders Charles and Helene Swaim first opened the doors of Swaim Serum Company in 1948 as a farm and supply store located in the upper part of Oklahoma City Stockyards. The company was manufacturing a serum for hog cholera – a virus that caused multiple agricultural epidemics in the late 1800s and early 1900s. After relocating in the 1970s, the company continued as a pet and farm supply store. In 1994, Dr. John Swaim opened Swaim’s Veterinary Clinic. Throughout the years, many veterinarians have worked here and helped the pets of Oklahoma City and the surrounding area. Position Purpose Reporting into the Practice Manager, the Client Service Representative (CSR) provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, and mail services. CSR Competencies Patience & Compassion: Remaining professional while making Doctors, teammates, clients, and patients feel comfortable regardless of the situation. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and picking up the needs of Doctors and teammates. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, and workflow. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions. Ensures all public areas are clean and presentable for patients. Processes cash, checks, charge card payments, and credit account payments. Schedules appointments adhering to practice and Doctor preferences. Assists in the updating of client/patient files as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications. Performs a backup of the computer system on a regular basis. Welcomes clients and patients to the practice with a warm demeanor. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, and new client kits. Handles emergency situations with great care and patience. Addresses client concerns in a calm appropriate manner. Requirements / Qualifications Full or part-time availability. Ability to work on weekends. High school diploma or equivalent. Previous veterinary experience preferred. Client satisfaction references preferred. Practices OSHA safety techniques including proper PPE. Benefits Offered Paid time off. Health, dental, and vision insurance. Retirement benefits or accounts. Bonus incentive. Flexible work schedules. Career and professional development. Employee Assistance Program. Employee Referral Program. #J-18808-Ljbffr
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Oklahoma City, United States Swaim Serum Co Full timeJob DescriptionAbout Swaim's Veterinary ClinicFounders Charles and Helene Swaim first opened the doors of Swaim Serum Company in 1948 as a farm and supply store located in the upper part of Oklahoma City Stockyards. At that time, the company was manufacturing a serum for hog cholera –a virus that caused multiple agricultural epidemics in the late 1800s...
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Oklahoma City, United States Swaim Serum Co Full timeAbout Swaim's Veterinary Clinic Founders Charles and Helene Swaim first opened the doors of Swaim Serum Company in 1948 as a farm and supply store located in the upper part of Oklahoma City Stockyards. At that time, the company was manufacturing a serum for hog cholera –a virus that caused multiple agricultural epidemics in the late 1800s and early 1900s....
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OKLAHOMA CITY, United States Swaim Serum Co Full timeAbout Swaim's Veterinary Clinic Founders Charles and Helene Swaim first opened the doors of Swaim Serum Company in 1948 as a farm and supply store located in the upper part of Oklahoma City Stockyards. At that time, the company was manufacturing a serum for hog cholera –a virus that caused multiple agricultural epidemics in the late 1800s and early 1900s....
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Oklahoma City, OK, United States Swaim Serum Co Full timeAbout Swaim's Veterinary Clinic Founders Charles and Helene Swaim first opened the doors of Swaim Serum Company in 1948 as a farm and supply store located in the upper part of Oklahoma City Stockyards. At that time, the company was manufacturing a serum for hog cholera –a virus that caused multiple agricultural epidemics in the late 1800s and early 1900s....
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Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Founders Charles and Helene Swaim first opened the doors of Swaim Serum Company in 1948 as a farm and supply store located in the upper part of Oklahoma City Stockyards. At that time, the company was manufacturing a serum for hog cholera –a virus that caused multiple agricultural epidemics in the late 1800s and early...
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Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Founders Charles and Helene Swaim first opened the doors of Swaim Serum Company in 1948 as a farm and supply store located in the upper part of Oklahoma City Stockyards. At that time, the company was manufacturing a serum for hog cholera -a virus that caused multiple agricultural epidemics in the late 1800s and early 1900s....
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Veterinary Technician- Swaim's Veterinary Clinic
4 weeks ago
Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking...
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Veterinary Technician- Swaim's Veterinary Clinic
4 weeks ago
Oklahoma City, United States Heartland Veterinary Partners LLC Full timeJob DescriptionAbout Swaim's Veterinary ClinicOur team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We...
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Veterinary Technician- Swaim's Veterinary Clinic
4 weeks ago
Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking for...
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Veterinary Technician- Swaim's Veterinary Clinic
4 weeks ago
Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking for...
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Oklahoma City, United States Heartland Veterinary Partners Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use stateoftheart medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking for an...
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Veterinary Technician- Swaim's Veterinary Clinic
3 weeks ago
Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking for...
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Veterinary Technician- Swaim's Veterinary Clinic
4 weeks ago
Oklahoma City, United States Heartland Veterinary Partners LLC Full timeJob DescriptionAbout Swaim's Veterinary ClinicOur team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are...
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Veterinary Technician- Swaim's Veterinary Clinic
3 weeks ago
Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking for...
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Veterinary Technician- Swaim's Veterinary Clinic
4 weeks ago
Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking for...
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Oklahoma City, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking for...
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Veterinary Technician- Swaim's Veterinary Clinic
4 weeks ago
Oklahoma City, OK, United States Heartland Veterinary Partners LLC Full timeJob DescriptionAbout Swaim's Veterinary ClinicOur team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are...
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Veterinary Technician- Swaim's Veterinary Clinic
4 weeks ago
Oklahoma City, OK, United States Heartland Veterinary Partners LLC Full timeAbout Swaim's Veterinary Clinic Our team at Swaim Serum Veterinary Clinic is committed to treating our patients with care and compassion. We utilize the latest veterinary medical techniques to help achieve better results and use state-of-the-art medical equipment. Our practice is excited to add another Veterinary Technician to our team! We are looking for...
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Veterinary Client Service Representative
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Oklahoma City, United States Neel Veterinary Hospital Full timeJob DescriptionJob DescriptionDescriptionNeel Veterinary Hospital is now hiring for a full-time Veterinary Client Service Representative to join our team!We search for friendly, outgoing, customer-service centered individuals who are excited to learn and work well in a fast-paced environment. Some of the responsibilities you will own in this role:Provide...
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Client Service Representative
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Grove City, United States Heartland Veterinary Partners LLC Full timeAbout Grove City Veterinary Hospital THE Grove City Veterinary Hospital has been serving the pets of Grove City, Ohio, and surrounding areas since 1975! In 2005, Dr. Andrea Mayberry purchased the hospital and since then, our team has grown to include two full-time veterinarians and a well-trained staff of veterinary nurses, assistants, and...
