Community Relationship Manager

4 weeks ago

Montgomery, United States CareerBuilder Full time

Description

Company:

Oak Street Health

Title

:

Community Relationship Manager

Location:

Varies

Role Description

Community Relationship Managers (CRMs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical responsibility of the CRM. High levels of flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful.

The CRM is also responsible for establishing and maintaining relationships with local community leaders by engaging in collaborative activities to mutually benefit the community and OSH. Additionally, the CRM is responsible for marketing Oak Street Health to eligible adults by creating relationships with people important to our Medicare population.

Check out this pamphlet for a sneak peek into the life of an Oak Street CRM

Core Responsibilities

Community Outreach/Engagement
Researching and understanding the landscape of influencers and community partners in your respective market.
Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc.
Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults
Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth
Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs)

Account Management
Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve.
Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives
Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include
Reviewing weekly KPIs (new leads generated or new patients added)
Updates on current status of initiatives
Discuss new updates in the center (Medicare 101 Events, New Provider joining, etc)

Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth

Event Planning
Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders in the community
Coordinating all details of the events both internally and externally to ensure that events are engaging, well attended and drive lead generation.
Clearly communicate objectives, strategy and expectations for each event with Regional Director of Growth, Outreach Managers and Outreach Executives

Sales
Generating field account engagement by proactively working with local leaders on community outreach opportunities
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Planning lead generation and community engagement at least 2 weeks in advance to strategically develop & maintain lead pipeline
Other duties as assigned

What are we looking for?

We're looking for motivated people with:

Previous experience in account or community engagement
Comfort with cold calling and prospecting in a business to business environment
Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added
Unique ability to adapt and overcome external relationship issues for positive outcomes
Ability to manage multiple projects & accounts simultaneously
Ability to work proactively to generate new growth opportunities for our Outreach Teams
Public speaking combined with strong written and verbal skills
Bachelor's degree or equivalent work experience required
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Someone who embodies being 'Oaky'

What does being 'Oaky' look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
#J-18808-Ljbffr

  • Commercial Loan Officer/Relationship Manager

    2 weeks ago

    Montgomery, United States Walden Savings Bank Full time

    Walden Savings Bank is looking for just the right person who has proven success at creating and maintaining close relationships with customers and prospects involved in commercial transactions by facilitate sales through the structuring of creative and appealing loan products. If you have a current book of business in the marketplace and a proven ability to...

  • Relationship Banker I

    4 weeks ago

    Montgomery, Alabama, United States Trustmark Bank Full time

    Overview: Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being.  Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship...

  • Director of Marketing and Communications

    3 days ago

    Montgomery, United States Maine Veterans Home Full time

    Director of Marketing and Communications Position Summary: The Director of Marketing & Communications will create and execute plans in support of MVH strategic plan. This includes providing system-wide guidance and support for internal and external communications for public relations, development, advocacy, crisis control, and all aspects of marketing....

  • Community Manager

    4 days ago

    Montgomery Village, United States Grady Management Inc Full time

    Grady Management, Inc, one of the metro area’s leading property management firms is seeking a Community Manager for the Cider Mill Apartments, a 850+ unit apartment community, located in Montgomery Village, MD. We offer competitive pay and an excellent benefits package including Health, Dental, Vision, RX, Life, LTD, 401(k) and PTO. **This position is...

  • Community Planner

    21 hours ago

    Montgomery, Alabama, United States Department Of Transportation Full time

    Summary The employee will serve as a Community Planner (Transportation) responsible for overseeing and administering transportation planning programs and activities for the development of transportation plans and work products that lead to implementable transportation projects or programs. Provides guidance to the Agency, State Department of Transportation,...

  • Community Planner

    4 weeks ago

    Montgomery, Alabama, United States Department Of Transportation Full time

    Summary This position is responsible for providing leadership, program expertise and technical support for the implementation of Federal Highway Administration's (FHWA's) Planning program with an emphasis on transportation planning, programming, and project development. This position is also responsible for providing technical assistance to FHWA staff,...

  • Marketing Intern

    3 weeks ago

    Montgomery, United States Montgomery Adult Community Ed Full time

    Job DescriptionJob DescriptionCollect data from marketing campaignsPerform market analysis and research on competitionSupport the marketing team in daily administrative tasksAssist in marketing and advertising promotional activities (e.g. social media, direct mail and web)Prepare promotional presentationsHelp distribute marketing materialsManage and update...

  • Customer Relationship Assistant

    4 weeks ago

    Montgomery City, United States The Bank Of Missouri Full time

    Job DetailsJob Location Montgomery City- 1265 Aguilar Drive - Montgomery City, MO Position Type Full Time Job Category Banking DescriptionWorking at The Bank of Missouri At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our...

  • Territory Manager

    6 days ago

    Montgomery, United States Gallagher North America Full time

    The Territory Manager is a sales position responsible for achieving growth budget, increasing market share, managing expenses and following company policies and procedures. This position will professionally represent Gallagher Animal Management Systems within a specific territory of the United States; Georgia, Florida, Alabama and Mississippi. The Territory...

  • Territory Manager

    6 days ago

    Montgomery, United States Gallagher North America Full time

    The Territory Manager is a sales position responsible for achieving growth budget, increasing market share, managing expenses and following company policies and procedures. This position will professionally represent Gallagher Animal Management Systems within a specific territory of the United States; Georgia, Florida, Alabama and Mississippi. The Territory...

  • Senior Manager, Customer Management Products

    1 day ago

    Montgomery, United States Marriott Full time

    Marriott Senior Manager, Customer Management Products Montgomery , Alabama Apply Now Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Senior Manager / Product Owner (PO), Customer Management Products is responsible for supporting technologies that deliver services and support to our Customer Management Products...

  • Or Manager Rn Ft

    1 week ago

    Montgomery, United States Memorial Hermann Surgery Center Woodforest (11250) Full time

    Memorial Hermann Surgery Center Woodforest United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities in the U.S. and the UK. We provide first-class surgical services for local communities and recognize our employees as our number one assets. The OR Manager is responsible for all...

  • Sales Manager

    7 days ago

    Montgomery, United States Cumulus Media Full time

    Sales Manager in Montgomery at Cumulus Media **Location:** **Experience:** Not Specified **Job Description** **CUMULUS MEDIA |** **MONTGOMERY** is looking for a dynamic, self-motivated **Sales Manager** to drive revenue in our market. The Sales Manager provides leadership to stations local sales efforts by giving direction, training and feedback to sales...

  • Sales Manager

    4 weeks ago

    Montgomery, United States Cumulus Media Full time

    Sales Manager in Montgomery at Cumulus Media **Location:** **Experience:** Not Specified **Job Description** **CUMULUS MEDIA |** **MONTGOMERY** is looking for a dynamic, self-motivated **Sales Manager** to drive revenue in our market. The Sales Manager provides leadership to stations local sales efforts by giving direction, training and feedback to sales...

  • Account Manager

    7 days ago

    Montgomery, United States Tyler Technologies Full time

    As an Account Manager for the Tyler AL State Enterprise team, you will be responsible for developing long-term relationships with your portfolio of assigned state agency partners. Other responsibilities include supporting existing projects, developing leads for new projects, gathering functional requirements, writing the scope of work documentation, and...

  • Manager - Telecommunications Operations

    2 weeks ago

    Montgomery, United States Excelsior Staffing Full time

    This position is onsite and located in Montgomery, Alabama. Responsibilities: Drafts and negotiates contracts, service level agreements, and statements of work. Assists with managing the operations, daily planning, engineering, design, and resource allocation for the enterprise’s telecommunications functions. Ensures customer satisfaction through quality...

  • Territory Sales Manager

    3 days ago

    Montgomery, United States The Bridger Group Full time

    Who They Are We are working with a top five window and door manufacturers in the US. They are a privately held, 80 year-old company who is looking for a Territory Sales Manager in Maine. This is currently around $20M in territory, and they are looking for an individual who has a hunter mentality and drive to bring it to $45M. What You'll Do Establish and...

  • Territory Sales Manager

    3 weeks ago

    Montgomery, United States The Bridger Group Full time

    Who They Are We are working with a top five window and door manufacturers in the US. They are a privately held, 80 year-old company who is looking for a Territory Sales Manager in Maine. This is currently around $20M in territory, and they are looking for an individual who has a hunter mentality and drive to bring it to $45M. What You'll Do Establish and...

  • Manager - Telecommunications Operations

    4 weeks ago

    Montgomery, United States Excelsior Staffing Full time $90,000 - $102,000

    This position is onsite and located in Montgomery, Alabama.Responsibilities:Drafts and negotiates contracts, service level agreements, and statements of work.Assists with managing the operations, daily planning, engineering, design, and resource allocation for the enterprise’s telecommunications functions.Ensures customer satisfaction through quality...

  • Operations Manager

    1 month ago

    Montgomery, United States Hogan Transportation Full time

    Job DescriptionJob DescriptionHogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.Job SummaryDaily dispatching, load planning and monitoring, route utilization to...