PT Customer Lead

3 months ago

Gordonsville, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 396549_external_USA-VA-Gordonsville
Address: USA-VA-Gordonsville-408 Gordon Ave
Store Code: Store 01298 Front End (7221282)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Physical Therapist

    2 weeks ago

    Gordonsville, Tennessee, United States STAR PT Full time

    Company OverviewSTAR Physical Therapy is a leading provider of comprehensive physical therapy services in the southeastern United States.

  • Operational Lead for Store Success

    2 weeks ago

    Gordonsville, Virginia, United States Domino's Pizza LLC Full time

    About the OpportunityWe are seeking an experienced Operational Lead to drive store success in our fast-paced environment. As a key member of our team, you will be responsible for ensuring seamless operations during your shift, focusing on cost controls, inventory management, customer relations, and staff supervision.Key ResponsibilitiesSet an example by...

  • Customer Service Representative

    2 weeks ago

    Gordonsville, Tennessee, United States Pilot Travel Centers LLC Full time

    Pilot Company is a dynamic environment where no two days are the same. We're passionate about team building, customer service, and meeting new people.About UsWe are a leading travel center company that offers a unique blend of convenience, food, and fuel to our customers on the go. Our team members have the opportunity to work in a fast-paced environment,...

  • PT Sales Associate Cashier

    2 months ago

    Gordonsville, United States Food Lion Full time

    Food Lion - USA-VA-Gordonsville-408 Gordon Ave [Retail Associate / Team Member] As a Cashier @ Food Lion, you'll: Provide fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards; Be friendly, courteous and cooperative with other store associates; Be responsible for assisting management in...

  • PT Center Store Associate

    5 hours ago

    Gordonsville, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 238444_external_USA-VA-Gordonsville Address: USA-VA-Gordonsville-408 Gordon Ave Store Code: Store 01298 Grocery (7221260) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Retail Branch Manager

    1 month ago

    Gordonsville, United States Woodforest National Bank Full time

    Retail Branch Manager -065442Take the next step in your career now, scroll down to read the full role description and make your application.DescriptionTake the next step toward your new career today!Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest...

  • Retail Branch Manager

    1 month ago

    Gordonsville, United States Woodforest National Bank Full time

    Retail Branch Manager -065442DescriptionTake the next step toward your new career today!Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on...

  • Global Business Development Specialist

    1 week ago

    Gordonsville, Virginia, United States Har-Tru LLC Full time

    Company Overview:Har-Tru, LLC is a leading global sports company based in the United States. The company specializes in providing high-quality clay court surfaces, tennis court consultation, and court equipment to customers worldwide.Job Description:This role involves establishing and managing customer relationships globally, supporting the company's...

  • Independent Delivery Contractor

    5 days ago

    Gordonsville, Tennessee, United States DoorDash Full time

    About DoorDashDoorDash is a leading on-demand delivery and logistics platform connecting consumers with local businesses. Our mission is to enable people to earn a living by making food delivery accessible and convenient.The OpportunityWe are seeking independent delivery contractors to join our team as Delivery Drivers. As a Delivery Driver, you will have...

  • Store Manager

    2 months ago

    Gordonsville, United States GPM Investments LLC Full time

    Job DescriptionJob DescriptionOverviewJoin Our Expanding Team and Lead the Way to Success!Are you an inspiring leader ready to steer a dedicated team towards remarkable achievements? We're a rapidly growing national convenience store chain, and we're seeking a dynamic Store Manager to join our expanding family. This is more than a job – it's a...

  • Nabisco Merchandiser

    1 week ago

    Gordonsville, Virginia, United States Mondelez International Full time

    We are the makers and bakers of iconic brands at Mondelez International. Our team is seeking a Part-time Nabisco Merchandiser to fulfill merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays.About UsMondelez International is a leading global snacking company with a...

  • Part-time Nabisco Merchandiser

    1 month ago

    Gordonsville, United States Mondelez International Full time

    Job DescriptionJoin our Mission to Lead the Future of Snacking AT Mondelz InternationalPart Time Nabisco MerchandiserJoin our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays. Become an ambassador of...

  • Industrial Engineer

    1 month ago

    Gordonsville, United States Macmillan Full time

    Come join our team! $1,000 Retention Bonus (after 1 year) Paid Time Off 11 Paid Holidays Eligible to participate in the 401(k) Plan Competitive Benefits MPS, a division of Macmillan Publishers, a leading US publisher of Trade and Academic titles, has a job opening for an Industrial Engineer in our Gordonsville facility. MPS provides back office...

  • High-Performance Commercial HVAC Specialist

    6 days ago

    Gordonsville, Tennessee, United States Lee Company Full time

    Commercial HVAC OpportunitiesWe are seeking skilled professionals to join our team as High-Performance Commercial HVAC Specialists. As a leading provider of commercial HVAC services in Middle Tennessee, we offer competitive salaries and comprehensive benefits packages.About the Role:Maintenance, Service, or Installation roles availableOpportunities for...

  • Driver Helper

    2 weeks ago

    Gordonsville, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where youll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. Its a lot of in and out of the truck, making deliveries,...

  • Rolling Equipment

    6 months ago

    Gordonsville, United States Oakwood Village Full time

    Come join our team! $1,000 Retention Bonus (after 1 year) Paid Time Off 11 Paid Holidays Eligible to participate in the 401(k) Plan  Competitive Benefits MPS, a division of Macmillan Publishers, a leading US publisher of Trade and Academic titles, has a job opening for a Rolling Equipment (Forklift) Operator in Shipping in our...

  • Industrial Efficiency Specialist

    2 weeks ago

    Gordonsville, Virginia, United States Macmillan Full time

    We are seeking an Industrial Efficiency Specialist to join our team at Macmillan Publishers in Gordonsville. This is a full-time position that offers a competitive salary and benefits package.Job SummaryThe Industrial Efficiency Specialist will play a crucial role in optimizing the operational efficiency and productivity of our distribution and returns...

  • Truck Driver

    3 weeks ago

    Gordonsville, United States Penske Truck Leasing Co., L.P. Full time

    Immediate Opportunities: Full-time Class A CDL Truck Drivers Average $88400 annually Home Daily Driver referral bonus program up to $5000 per referral What you will do: Perform multi-stop deliveries of parts and supplies to automotive dealerships Unload the trailer using manual pallet jacks, hand trucks, and rolling cages Use a scanner to scan...

  • Penske Truck Leasing Co., L.P. | Truck Driver

    2 weeks ago

    gordonsville, United States Penske Truck Leasing Co., L.P. Full time

    Immediate Opportunities: Full-time Class A CDL Truck Drivers • Average $88400 annually • Home Daily • Driver referral bonus program up to $5000 per referral   What you will do: • Perform multi-stop deliveries of parts and supplies to automotive dealerships • Unload the trailer using manual pallet jacks, hand trucks, and rolling cages • Use a...

  • Truck Driver

    2 weeks ago

    gordonsville, United States Penske Truck Leasing Co., L.P. Full time

    Immediate Opportunities: Full-time Class A CDL Truck Drivers • Average $88400 annually • Home Daily • Driver referral bonus program up to $5000 per referral   What you will do: • Perform multi-stop deliveries of parts and supplies to automotive dealerships • Unload the trailer using manual pallet jacks, hand trucks, and rolling cages • Use a...