IT Support Technician

1 month ago

Mammoth Lakes, United States Mammoth Mountain Full time

Year Round

At Mammoth Mountain, you will live the dream

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here:

  • Ski passes for dependents
  • Free skiing at all Alterra Resorts
  • Ski/snowboarding lessons discounts
  • Equipment Rental discount
  • Friends and Family vouchers
  • Retail & Food discount
  • 401k with company match
*Offers of employment may be contingent upon successful completion of a background check

A little about the position:
  • The IT Support Technician is the first point of contact to the Information Systems Department.
  • Under supervision, the Technician will provide desktop support to end users on a variety of issues as well as distribute trouble tickets to PC Systems Analysts, Telecom Technicians, and Systems Administrators.
  • Primary duties include creation of new user accounts, maintenance of user databases, basic troubleshooting of desktop/laptop hardware, software and peripherals, and basic hardware purchasing.
  • Other duties include but are not limited to assisting Systems Analysts with imaging PCs, installing miscellaneous software, and distributing PCs to users across the resort and may be asked to participate in other projects as necessary.
NOTE: This position is required to be onsite at the resort in Mammoth Lakes, CA. This position requires you to be able to meet company requirements to drive company vehicles. This includes and is not limited to having or obtaining a California Drivers License.

Requirements:
  • Associates Degree in Computer Science or at least 2 years working in the IT industry in a comparable position.
  • The applicant must have excellent communication skills, both written and verbal, in order to provide technical support to clients using clear language.
  • Problem-solving skills are also a must in this position.
  • Knowledge of the following is highly desirable: Microsoft Office Suite, Microsoft Exchange, Microsoft Active Directory


Hourly Pay Rate: $22.77 - $26.40

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.

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