Current jobs related to Customer Service Representative - Menomonee Falls - SITE Staffing


  • Menomonee Falls, United States State Collection Service Full time

    The GREAT STATE TEAM is seeking a Healthcare Customer Service Representative to work on-site at our clients office in Menomonee Falls, WI. As a Healthcare Customer Service Representative you would act directly in clients' names to provide information to patient/account holders, resolve billing and payment issues, process financial assistance applications,...


  • Menomonee Falls, Wisconsin, United States Domino's Franchise Full time

    About the JobWe are looking for a Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesAnswering customer calls and responding to customer inquiriesTaking and processing customer...


  • Menomonee Falls, Wisconsin, United States Kwik Trip Full time

    Kwik Trip, a family-owned company in the Midwest, is seeking energetic and outgoing individuals to join our team as Customer Service Representatives. In this role, you will provide exceptional customer service, maintain a clean and inviting store environment, and work collaboratively with colleagues to achieve sales goals.As a Customer Service...


  • menomonee falls, United States Blachford Acoustics Group Full time

    Job Summary: The Customer Service Representative functions as the liaison between customers, manufacturing and the outside sales team. As a member of the Customer Service Department, this position will provide training and mentoring to other customer service representatives as needed for backup and/or best practices. The Customer Service Representative will...


  • Menomonee Falls, United States Blachford Acoustics Group Full time

    Job Summary: The Customer Service Representative functions as the liaison between customers, manufacturing and the outside sales team. As a member of the Customer Service Department, this position will provide training and mentoring to other customer service representatives as needed for backup and/or best practices. The Customer Service Representative will...


  • menomonee falls, United States Blachford Acoustics Group Full time

    Job Summary: The Customer Service Representative functions as the liaison between customers, manufacturing and the outside sales team. As a member of the Customer Service Department, this position will provide training and mentoring to other customer service representatives as needed for backup and/or best practices. The Customer Service Representative will...


  • Menomonee Falls, United States Blachford Acoustics Group Full time

    Job Summary: The Customer Service Representative functions as the liaison between customers, manufacturing and the outside sales team. As a member of the Customer Service Department, this position will provide training and mentoring to other customer service representatives as needed for backup and/or best practices. The Customer Service Representative will...


  • Menomonee Falls, Wisconsin, United States BakeMark Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at BakeMark. In this role, you will be responsible for processing all incoming orders from salesforce, customers, and BAKEMARK affiliates. This is an excellent opportunity to work with a leading manufacturer and distributor of quality bakery ingredients, products,...


  • Menomonee Falls, United States Institech Full time

    Job Description Join Our Team as a Customer Service Representative (CSR) Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where creativity meets sales success? If so, we have an exciting opportunity for you! About Us: We are a medium-sized company based in the heart of the Midwest, dedicated to the...


  • Menomonee Falls, United States Institech Full time

    Job DescriptionJoin Our Team as a Customer Service Representative (CSR)Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where creativity meets sales success? If so, we have an exciting opportunity for you!About Us: We are a medium-sized company based in the heart of the Midwest, dedicated to the Digital...


  • Menomonee Falls, United States Institech Full time

    Job DescriptionJoin Our Team as a Customer Service Representative (CSR)Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where creativity meets sales success? If so, we have an exciting opportunity for you!About Us: We are a medium-sized company based in the heart of the Midwest, dedicated to the Digital...


  • menomonee falls, United States BakeMark Full time

    When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and...


  • Menomonee Falls, United States BakeMark Full time

    When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and...


  • Menomonee Falls, United States BakeMark Full time

    When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and...


  • Menomonee Falls, Wisconsin, United States Kwik Trip Full time

    At Kwik Trip, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional service to our guests, ensuring a clean and inviting store environment, and maintaining our high standards of quality.About UsKwik Trip is a family-owned company with a rich...


  • Menomonee Falls, United States First Citizens Bancshares, Inc. Full time

    This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. We are looking for candidates who are within a reasonable drivable distance to our Menomonee Falls, WI office. Are you loo Customer Service Representative, Customer Service, Client Service, Representative, Operations, Customer...


  • Menomonee Falls, Wisconsin, United States Precision Door Service Full time

    Job OverviewPrecision Door Service is a leading provider of garage door repair solutions in the Americas.We are seeking a skilled Field Service Representative to join our team and contribute to delivering exceptional customer experiences.About Precision Door ServiceEstablished in 1999, we value career-oriented employees who share our commitment to growth and...


  • Sioux Falls, South Dakota, United States Music Service Full time

    Job OverviewWe are seeking a dependable individual to join our team as a customer service representative in Sioux Falls. This role involves providing excellent customer service, cashiering, cleaning, stocking, and performing other general duties expected of a cashier.Compensation PackageThe successful candidate will be rewarded with a competitive salary of...


  • Menomonee Falls, United States Rotech Healthcare Inc. Full time

    About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech...


  • Menomonee Falls, Wisconsin, United States Pick N Save Full time

    About the RoleWe are seeking a highly motivated and customer-focused Overnight Clerk to join our team at Pick N Save. As a key member of our store operations, you will play a crucial role in ensuring that our customers receive exceptional service and experience while shopping with us.Key ResponsibilitiesProvide outstanding customer service by being...

Customer Service Representative

1 month ago


Menomonee Falls, United States SITE Staffing Full time
Hours: 8am-5:00pm Monday through Friday (possibility for remote work)

Pay: $19/hour

*This is a contracted position*

Summary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Job Responsibilities:
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills:
  • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
  • Ability to work independently and manage one's time.
  • Ability to accurately document and record customer/client information.
  • Previous experience with computer applications, such as Microsoft Word and PowerPoint. High school diploma or GED preferred
  • 2-4 years customer service related experience required.