Housekeeping House Attendant

4 weeks ago

Delray Beach, United States Opal Grand Resort Full time

Job Description:Maintain the cleanliness and appearance of the hotel. Provide customers with quality service in a timely and friendly manner.Summary:The core job Duties & Responsibilities of the Houseman include but are not limited to:Keep hotel public areas inside and out, clean and stocked on an on-going basis throughout the shift and as scheduled or instructed by Housekeeping managementFollow proper procedures when entering a vacant guest room. Collect, gather and remove all soiled linen and trash from the room.Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotelDeep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks)Make deliveries to guest rooms for guest requested items such as amenities, rollaway beds, cribs, bedding, etc. as quickly as possibleDeliver supplies and linen to room attendant carts, removal of trash and linen from room attendant carts, removal of trash and linen from checked out guest roomsFollow instructed procedures for entering a guest room when room is occupied by a guestIf instructed perform basic maintenance such as change light bulb or batteries for the TV remote control Adhere to the Housekeeping Department procedures for reporting maintenance problems found in the public areas and in the fitness centerAdhere to the Hotel's Key Control policy when handling your issued pass key card and other hard keys issuedAdhere to the Hotel's lost and found procedures in finding items in guest or public areasAdhere to the Hotel's two-way radio procedures when talking on the radio. Follow procedure for checking out and returning the radio. Wear the designated earpiece for receiving radio contactKeep designated storage areas clean and orderly and follow instructions for stocking linen and/or supply closetsComplete any special projects as given by the Executive Housekeeper or Housekeeping ManagementFollow instructions in use of all chemicals and cleaning agents, including the use of personal protective equipmentFollow all Hotel and department safety rules as instructed by manager. Report any safety hazard immediatelyReport any on the job injury to your manager regardless of how minor you think the injury might beOther duties as assigned which may include performing duties other than those listed in this position description in the Housekeeping department or other department in the HotelThe Guest Service Expectations for a Houseman include but are not limited to:Provide a proper greeting to the guest at their room, and announce what you are deliveringSmile and greet the guests as you encounter them throughout your shiftKeep your assigned areas clean and stocked throughout your shiftDo not inconvenience the guests during your cleaning routinesAssist other departments as requestedAssist the guest whenever and however you canYour uniform is clean and properly worn with your name tagThe Desired Qualifications of a Houseman position include:Ability to complete assigned tasks without close supervisionPrevious janitorial or building services experienceWillingness to help out in all areas of the Rooms departmentAbility to communicate over the radio in EnglishAbility to understand and follow all safety related rules at all times while doing assigned tasksAbility to handle the physical aspects of the job, long periods of standing, lifting up to 50lbs, bending, twisting, etc.Must be able to work flexible schedule, including nights, weekends, and holidaysBenefits:Health insuranceDental InsuranceVision insuranceLife Insurance401(k)Employee assistance programEmployee discountsPaid time offReferral programShort Term DisabilityComplimentary Shift MealEmployer Provided UniformsHotel Discounts with OPLDiscounts available for food + beverage and retail outletsJob Details:Must be able to work evening/PM shiftFull time position$15.00/hourThe company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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