Front Counter Team Members: Full-Time

3 months ago


Hicksville, United States Chick-fil-A Full time

At Chick-fil-A Hicksville, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We want to ensure all guests receive signature Chick-fil-A service and food.

Responsibilities and Qualifications:

The responsibility of our front counter staff is to provide the highest level of hospitality, continually going above and beyond to ensure guests have a remarkable experience.

Job Responsibilities (include but are not limited to):

Front Counter

* Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected

* Provide Second Mile Service, going above and beyond to ensure excellent customer service

* Strive to build great relationships with co-workers, as all positions require teamwork

* Take orders on registers inside and in drive-thru, providing correct change to customers

* Quickly bag and deliver food with order accuracy

* Keep all condiments, cups, drinks, dessert, and other stations stocked

* Maintain clean and safe working environment

* Maintain strict adherence to Food Safety procedures

* Follow procedures to ensure Operational Excellence
Kitchen

* Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected

* Provide Second Mile Service, going above and beyond to ensure excellent customer service

* Strive to build great relationships with co-workers, as all positions require teamwork

* Quickly and properly work assigned kitchen stations

* Keep all food and other stations stocked

* Maintain clean and safe working environment

* Maintain strict adherence to Food Safety procedures

* Follow procedures to ensure Operational Excellence

Job Qualifications:

* Customer service oriented

* Strong interpersonal skills

* Able to lift 20-50 pounds on a regular basis

* Detail orientated

* Able to multi-task

* Work well independently and in a team environment

* Servant spirit with strong sense of stewardship

Applicants will also be expected to be able work on their feet for several hours at a time and lift potentially heavy objects when necessary.

Benefits:

Flexible Hours

You probably have commitments to your family, friends, school or sports teams. We strive to arrange your work schedule around them.

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

College Scholarships

Team Members will have the opportunity to apply for Chick-fil-A's Remarkable Futures Scholarships. Scholarships can be used at any accredited two- or four-year college, university or technical/vocational school.

It's a Great Place to Work

A job at Chick-fil-A is more than just a job; it's a stepping-stone to a successful future. At Chick-fil-A, we consider our team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

No Experience Is Necessary

We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.



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