Customer Care Rep
7 days ago
Customer Care Rep Contracts/Outsourcing Duluth, Georgia, US Hybrid Schedule (Onsite Training) Pay: $22/hour Job Summary The Customer Service Representative is responsible for handling a wide range of complex customer interactions across multiple service channels. This role requires the ability to quickly assess, clarify, and analyze customer needs while delivering high?quality service. Interactions may include account inquiries, billing and order issues, website navigation support, order entry, and complaint resolution. Key Responsibilities Handle customer service interactions across phone, email, and self?service channels Reduce customer effort by anticipating needs and delivering effective solutions Support upselling and cross?selling of products and services, including guidance on online account management tools Execute follow?up activities through outbound calls and emails Resolve customer complaints and accommodate special requests using sound judgment and critical decision?making skills Address inquiries related to marketing programs, products, pricing, and order status within established processes Document all customer interactions thoroughly to ensure continuity and visibility Monitor and manage customer cases through resolution Maintain knowledge of systems, tools, processes, and procedures used to support customers Communicate daily work status updates and collaborate effectively within and across teams Required Skills & Competencies High School Diploma Basic job?related knowledge with an understanding of department goals and strategies Strong proficiency navigating customer service platforms and systems Excellent multitasking abilities with consistent attention to quality and detail Strong written and verbal communication skills Proficiency with Microsoft applications, call center software, and custom programs This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr
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Customer Care Rep
2 weeks ago
Duluth, United States Lancesoft Full timeTitle: Customer Care Rep Pay Rate: $20.00 - 22.00/hr on W2 Location: Duluth, GA 30096 Duration: 12 months Work schedule: 8 am 5 pm, 8: 30 am 5: 30 pm, 9 am 6 pm Job Title: Customer Care Rep HYBRID schedule (3 in office days, 2 days remote)- candidates need to be comfortable with that. NO 100% REMOTE Shift Mon Fri (closed weekends) There will be a phone...
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Customer Care Rep
7 days ago
Duluth, United States LanceSoft Full timeJob Overview Title: Customer Care Rep Pay Rate: $20.00 - 22.00/hr on W2 Location: Duluth, GA 30096 Duration: 12 months Work schedule: 8 am 5 pm, 8:30 am 5:30 pm, 9 am 6 pm Job Title: Customer Care Rep HYBRID schedule: (3 in office days, 2 days remote) - candidates need to be comfortable with that. NO 100% REMOTE Shift: Mon Fri (closed weekends) There will be...
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Customer Care Rep
2 weeks ago
Duluth, GA, United States LanceSoft Full timeJob Description Title: Customer Care Rep Pay Rate: $20.00 - 22.00/hr on W2 Location: Duluth, GA 30096 Duration: 12 months Work schedule: 8 am 5 pm, 8: 30 am 5: 30 pm, 9 am 6 pm Job Title: Customer Care Rep HYBRID schedule (3 in office days, 2 days remote)- candidates need to be comfortable with that. NO 100% REMOTE Shift Mon Fri (closed weekends) There...
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Customer Care Rep
2 weeks ago
Duluth, GA, United States LanceSoft Full timeJob Description Title: Customer Care Rep Pay Rate: $20.00 - 22.00/hr on W2 Location: Duluth, GA 30096 Duration: 12 months Work schedule: 8 am 5 pm, 8: 30 am 5: 30 pm, 9 am 6 pm Job Title: Customer Care Rep HYBRID schedule (3 in office days, 2 days remote)- candidates need to be comfortable with that. NO 100% REMOTE Shift Mon Fri (closed weekends) There...
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Customer Care Rep
6 days ago
Duluth, GA, United States LanceSoft Full timeJob Description Title: Customer Care Rep Pay Rate: $20.00 - 22.00/hr on W2 Location: Duluth, GA 30096 Duration: 12 months Work schedule: 8 am 5 pm, 8: 30 am 5: 30 pm, 9 am 6 pm Job Title: Customer Care Rep HYBRID schedule (3 in office days, 2 days remote)- candidates need to be comfortable with that. NO 100% REMOTE Shift Mon Fri (closed weekends) There...
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Customer Care Rep
2 weeks ago
Duluth, United States Astrix Technology Full time**Customer Care Rep**Contracts/OutsourcingDuluth, Georgia, US+ Added - 12/01/2026Apply for Job**Customer Care Representative****Hybrid Schedule (Onsite Training)****Pay: $22/hour****Job Summary**The Customer Service Representative is responsible for handling a wide range of complex customer interactions across multiple service channels. This role requires...
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Customer Care Rep
2 weeks ago
Duluth, GA, United States Astrix Technology Full timeCustomer Care Rep Contracts/Outsourcing Duluth, Georgia, US Added - 12/01/2026 Apply for Job Customer Care Representative Hybrid Schedule (Onsite Training) Pay: $22/hour Job Summary The Customer Service Representative is responsible for handling a wide range of complex customer interactions across multiple service channels. This role requires the ability...
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Customer Care Rep
6 days ago
Duluth, GA, United States Astrix Technology Full timeCustomer Care Rep Contracts/Outsourcing Duluth, Georgia, US Added - 12/01/2026 Apply for Job Customer Care Representative Hybrid Schedule (Onsite Training) Pay: $22/hour Job Summary The Customer Service Representative is responsible for handling a wide range of complex customer interactions across multiple service channels. This role requires the ability...
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Customer Care Rep
2 weeks ago
Duluth, GA, United States TalentBurst Full timeCustomer Care Rep Duluth GA, 30096 12 Months Duties: • Start date is not flexible. • HYBRID schedule (3 in office days, 2 days remote)- candidates need to be comfortable with that. NO 100% REMOTE • Shift - Mon - Fri (closed weekends) • There will be a phone screen • Training: 6week -100% in the office • Follow all company and department...
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Customer Care Rep
2 weeks ago
Duluth, GA, United States TalentBurst Full timeCustomer Care Rep Duluth GA, 30096 12 Months Duties: • Start date is not flexible. • HYBRID schedule (3 in office days, 2 days remote)- candidates need to be comfortable with that. NO 100% REMOTE • Shift - Mon - Fri (closed weekends) • There will be a phone screen • Training: 6week -100% in the office • Follow all company and department...
