Clinic Support Specialist

2 weeks ago

Minneapolis, United States People Incorporated Full time

** Clinic Support Specialist - Stark Clinic**

**Job Category****:** Direct Care **Requisition Number****:** CLINI003121 Showing 1 location **Job Details**

**Description**

**Medical Support Specialist**

**Hiring Bonus of $1000.00 to external Candidates**

We are seeking a **Medical Support Specialist** for our **Outpatient Mental Health clinic at Stark Clinic** This position provides support to the organizations primary care/psychiatric providers while promoting whole-person health and wellbeing. As a member of an interdisciplinary team, this role will contribute to an environment of person-centered care and safety through client engagement, assessment, communication and timely documentation.

**Hours: .8 FTE Monday-Thursday 8:00am - 4:30pm**

**Location: People Incorporated's Stark Clinic 2120 Park Avenue Minneapolis MN 55404**

**Hiring Range:** $16.25 - $17.68

**People Incorporated** is a provider of behavioral and mental health services in Minnesota with 52 years of community impact. We reach over 12,000 individuals annually through more than 60 programs. Join us in our mission to support mental health and wellness in our community through collaboration and integration of care

**Education and Experience**

* Associates of Arts degree in a behavioral sciences field; or

* Graduate of a Certified Medical Assistant program from an accredited vocational institution or community college.

* In lieu of an AA degree in a behavior sciences field, an AA degree in any field plus 3 years administrative support experience in a healthcare setting may be substituted.

* Preference given to candidates with one year of prior medical assistant experience

* Preference given to those with a Bachelors of Arts degree.

* Preference will be given to candidates with prior experience working with individuals who have mental illness.

Certifications/Licenses

* Preference given to candidates with national certification as a registered medical assistant

**Main Job Duties**

* This position reports directly to Clinical Program Manager and will interact on a regular basis with other members of an interdisciplinary team. This position works cooperatively with all program staff and other People Incorporated staff as requested.

* Responsible for the obtainment and recording of client vitals, changes in health status, reconciliation of medications and notation of changes.

* Review and coordinate services related to the client psychiatric symptoms survey and well-being assessment that support appointment preparation and on-going services.

* Provide administrative support to program(s) in the areas of prescription refill requests, prior authorizations, obtaining external medical records, and general facilitation of program needs

* Document interactions with clients into organizations Electronic Health Record (EHR) and if applicable, program-specific documentation/record-keeping system, while providing clear and concise communication with client, staff and other applicable parties.

* Produce and deliver on outlined performance expectations that may adapt based on client and organizational needs

* Respond to inquiries made by telephone, email and/or in-person about services and resources, and provide coverage to the front desk operations including assistance with scheduling psychiatric appointments.

**Benefits:**

* Employer-paid Short & Long-Term Disability Insurance & Life Insurance

* 403(b) Retirement Savings Plan with a 3% employer-match

* Multiple health and dental insurance plans available

* Four weeks of Paid Time Off, Floating Holiday and other recognized company holidays

* Access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities

As an essential healthcare provider, People Incorporated follows all local, state, and federal guidelines regarding COVID-19 precautions.

People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.

People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Licenses & Certifications**

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