Upskilling Product Senior Manager

3 weeks ago

Washington, United States Boston Consulting Group Full time
WHAT YOU'LL DO BCGs purpose is to Unlock the Potential of Those Who Advance the World. At BCG U, we contribute to that unlock through next-generation, large-scale upskilling solutions that build an organizations capability to transform in a transforming world. Our focus is on ensuring leaders and teams at every level have the knowledge and skills they need to play their pivotal role in realizing value and impact. As an Upskilling Product Senior Manager, you will be a key member of the BCG U, Solutions Development & Delivery team, responsible for overseeing the end-to-end product lifecycle of our upskilling solutions, which deliver strategic capability building for BCG Us clients.
You will be responsible for driving the product strategy with the BCG U Chief Product Officer, Regional Managing Directors & Partners, and the BCG U Leadership team.
  • Your portfolio of products will include cohort-based, instructor-led, synchronous, and asynchronous content and learning journeys, simulations, learning assets, and assessments necessary to deliver BCG U upskilling offerings.
  • This catalog of offerings spans offerings across GenAI, AI, Digital, Product Management, Climate & Sustainability, and others.
You will establish key partnerships and build a catalog of offerings that deliver high-impact upskilling solutions.
  • You will partner with a cross-functional team, including Learning Designers, Subject Matter Experts, Faculty Members, Customer Program Managers, Learning Architects and Case Teams to ensure the solution delivers exceptional value to our clients and delivers on Return on Learning Investment (ROLI).
  • This role requires a unique blend of product management, upskilling & eLearning expertise, business acumen, and leadership skills to drive innovation and excellence in product & solution development, channel activation, and customer satisfaction
  • You will assist go-to-market teams and clients with developing custom upskilling journeys, will own the development and maintenance of the upskilling content across both self-paced and live learning solutions for your portfolio, and
  • You will work closely with subject matter experts to make sure the learning assets incorporate the latest thinking, technical expertise, BCG intellectual property, and frameworks.
YOU'RE GOOD AT Successful candidates will feel comfortable operating in a "start-up mode" within BCG and with multiple players, have strong project management skills, and the aptitude to see and hold the big picture, yet also manage the details. Comfort with ambiguity, evolving priorities, and eagerness to lean in to support team/projects when needed are also prerequisites. Successful candidates will show the following abilities:
  • Orchestrate complex agendas, align senior leadership, prioritize activities and work with others to get things done (in a distributed organization)
  • Collaborate and communicate with various teams and individuals, with different levels of seniority in different geographies and with different backgrounds; be able to communicate with senior leaders and be a connection point for the community.
  • Manage and execute projects efficiently; provide hands-on support to multiple activities, often requiring strong consulting skills (e.g. slide writing, effective communication, data analysis & analytics, etc.)
  • Able to manage defined accountabilities with a broader impact on the firm.
  • Self-starting with a strong work ethic, and entrepreneurial drive to work autonomously.
  • Able to manage multiple senior stakeholders, build consensus, persuade, influence, and negotiate.
  • Managing ambiguity with a high level of comfort, able to work in a context where ownership, accountability, and way forward may be unclear.
  • Operating effectively in a matrix organization with the ability to prioritize and make decisions.
  • Working independently to identify the need for, scope, gain endorsement, and drive implementation of commercially impactful initiatives.
  • Avid networker being able to interlink different parts of the BCG universe.
  • Clear, concise written and verbal communication skills
  • Ability to maintain discretion when needed.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • 8 10 years of experience with the end-to-end lifecycle management of upskilling products from concept to retirement, ensuring they meet the business goals and customer requirements.
  • Ability to define and prioritize product & solution requirements, features, and functionality in collaboration with stakeholders, including clients, learning designers, technology, learning architects, and operational teams.
  • A history of managing a product or solution roadmap and strategy, ensuring alignment with overall business objectives and market needs.
  • A track record of close collaboration with functional teams involved in the solution's development, deployment, and support, fostering a culture of client delivery success and excellence.
  • Excitement to collaborate with the commercialization and go-to-market teams including Managing Directors & Partners, learning designers, and senior upskilling experts to define go-to-market strategies, positioning, proposals, and value proposition to ensure the successful sale, development, and delivery of the solution.
  • Manage the solution's roadmap, investment budget, forecasting, and resources, ensuring optimal allocation for maximum impact and return on investment.
PREFERRED SKILLS
  • Strategic vision for eLearning, upskilling, and talent development products & solutions.
  • Ability to design end-to-end upskilling products, services & solutions.
  • Strong leadership and team-building skills.
  • Innovative mindset with a passion for technology and unlocking client transformation.
  • Excellent problem-solving, analytical, and critical thinking skills.
  • Ability to manage multiple priorities, products, solutions, and tasks effectively.
  • Deep knowledge of the latest technology trends, best practices, and the competitive landscape.
  • Tenacity and growth mindset.
You will join the global BCG U team, as part of the People and Organization practice at BCG and be part of our global people and organization community of experts. Day-to-day you will collaborate with different clients and BCG project teams, as well as Topic and Practice area stakeholders across BCG.

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