Head of X

1 week ago

Virginia, United States Avertra Full time

Virginia, United States | Posted on 02/04/2024 Our Mission is to Simplify Life. We are looking to simplify and automate complex decision-making for customer-centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies, and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. We are looking for a Head of X to revolutionize customer and citizen-centric industries like the public sector, utilities, logistics, and banking. As the Head of X, based in Herndon, Virginia, and leading a global team across the US and Jordan, your role is pivotal in driving digital journey redesign and re-engineering. This position demands a leader with a unique blend of creativity, technical prowess, and adeptness in navigating highly regulated environments. Responsibilities: Core/Common: Lead the development and execution of the X organization’s integrated strategy, focusing on insights, design, and marketing. Foster a culture of innovation and excellence across diverse, global teams. Navigate the complexities of regulated industries, ensuring compliance and relevance in solutions. Creative Design: Direct the design process for customer-centric web and mobile applications, focusing on collaboration with product and client teams. Utilize tools like Figma and Lucid Charts for design and prototyping. Implement human-centered design methodologies to enhance user experiences. Revamp and expand Avertra’s voice of customer methodology to better capture and address the needs of regulated industries. Conduct comprehensive customer journey mapping and persona development. Transform insights into actionable strategies to improve CX/UX. Marketing: Lead the marketing team to develop strategies that resonate with Avertra’s diverse clientele in regulated sectors. Integrate marketing initiatives with product insights for unified brand messaging. Leverage cross-functional collaboration to align marketing goals with broader organizational objectives. Product Insights: Drive digital journey redesign and re-engineering based on robust data analytics. Collaborate closely with product management and client teams to refine product offerings. Inform product development with customer insights and market trends. Mentor a global team, fostering skill development and alignment with Avertra’s mission and values. Promote a culture of continuous learning and innovation within the team. Ensure effective team collaboration in a cross-cultural setting. Client Responsibilities: Engage with clients to understand their needs in regulated environments, translating them into innovative strategies. Build strong relationships with clients, ensuring Avertra's solutions align with their expectations and regulatory requirements. Maintain effective communication and manage client expectations across diverse projects. Requirements Needed Competencies: Effective time management skills to prioritize and manage multiple responsibilities and projects. Ability to meet deadlines and deliver results in a dynamic and fast-paced environment. Strong focus on customer-centric methodologies, including revamping and expanding voice of customer methodologies. Ability to transform customer insights into actionable strategies to enhance customer experience (CX) and user experience (UX). Education: Bachelor’s degree in Computer Science, Statistics, Marketing, Management, or Business. Advanced degrees preferred. Experience: 7+ years of experience in CX. 5+ years of experience in leadership and mentorship. 7+ years of experience leading marketing teams, developing strategies for diverse clientele in regulated sectors, and integrating marketing initiatives with product insights. 5+ years of experience revamping and expanding voice of customer methodologies. Knowledge, Skills, and Abilities: Strong leadership and communication; proficiency in CX/UX design, data analysis, and marketing strategy; adept in Figma, Lucid Charts. Experienced in managing global, cross-cultural teams. Preferences: Certified SCRUM Product Owner (CSPO). Background in Data Science. Travel: Occasional travel may be required, depending on project commitments. Work Schedule: Per Avertra Local Offices Schedule. What can we promise you: You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience. We want you to help us become better. You will be empowered to drive change and innovate. We will invest in you. We will give you the opportunity to master your domain and drive excellence. #J-18808-Ljbffr

  • Registered Dental Hygienist

    2 weeks ago

    Virginia Beach, United States Konikoff Dental Associates Lynnhaven Full time

    We are looking for a part-time Dental Hygienist in our _*Konikoff Dental Associates- Lynnhaven office located at *_*2100 Lynnhaven Parkway, Virginia Beach, Virginia 23456*to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. This person will handle a variety of clinical duties for...

  • Dental Hygienist

    2 weeks ago

    Virginia Beach, United States Konikoff Dental Associates- General Booth Full time

    *Sign On Bonus $5,000*We are looking for a full-time Dental Hygienist in our _*Konikoff Dental Associates- General Booth office located at *_*2301 General Booth Blvd, Virginia Beach, Virginia 23456, *to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. This person will handle a...

  • Dental Hygiene Specialist

    6 days ago

    Virginia Beach, Virginia, United States Konikoff Dental Associates Lynnhaven Full time

    We are seeking a highly skilled Dental Hygiene Specialist to join our clinical team at Konikoff Dental Associates Lynnhaven. As a key member of our team, you will provide exceptional patient care and satisfaction while working in a collaborative environment.The ideal candidate will have excellent communication skills, a strong ability to work independently,...

  • Dental Hygienist- Konikoff Dental- Shore Drive

    2 weeks ago

    Virginia Beach, United States KONIKOFF DENTAL ASSOCIATES Full time

    *Sign-on Bonus $2,000*We are looking for a Dental Hygienist in our *Konikoff Dental-Shore Drive* office located at 2829 Shore Drive, Virginia Beach to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. This person will handle a variety of clinical duties for dental office operations...

  • Konikoff Dental Associates- Little Neck

    2 weeks ago

    Virginia Beach, United States Konikoff Dental Associates- Little Neck Full time

    *Sign on Bonus $2,000*We are looking for a Dental Hygienist at our Konikoff- Little Neck located at 3227 Virginia Beach Blvd, Virginia Beach, Virginia 23452 to join our strong clinical team in our newly opened office (3 years in January 2024) by providing a high level of patient care and satisfaction while operating in a team-based environment. This person...

  • Allied:Physical Therapy

    3 weeks ago

    Virginia Beach, United States Our Lady of Peace Full time

    DetailsClient Name Our Lady of Peace Job Type Permanent Offering Allied Profession Allied:Physical Therapy Specialty Physical Therapist (PT) Job ID 29250800 Job Title Allied:Physical Therapy - Physical Therapist (PT) Shift DetailsShift 8 Hours x 5 Days Scheduled Hours 40 Job Order DetailsStart Date 12/01/2024 Client DetailsState VA

  • Allied:Occupational Therapy

    1 week ago

    Virginia Beach, United States Our Lady of Perpetua Full time

    DetailsClient Name Our Lady of Perpetua Job Type Permanent Offering Allied Profession Allied:Occupational Therapy Specialty Occupational Therapist (OT) Job ID 29250805 Job Title Allied:Occupational Therapy - Occupational Therapist (OT) Shift DetailsShift 8 Hours x 5 Days Scheduled Hours 40 Job Order DetailsStart Date 12/01/2024 Client DetailsCity Virginia...

  • Dental Hygienist- Konikoff Dental- Shore Drive

    2 weeks ago

    Virginia Beach, VA, United States KONIKOFF DENTAL ASSOCIATES Full time

    *Sign-on Bonus $2,000* We are looking for a Dental Hygienist in our *Konikoff Dental-Shore Drive* office located at 2829 Shore Drive, Virginia Beach to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. This person will handle a variety of clinical duties for dental office...

  • Physical Therapy

    4 weeks ago

    Virginia Beach, United States Our Lady of Peace Full time

    DetailsClient Name Our Lady of Peace Job Type Permanent Offering Allied Profession Physical Therapy Specialty Physical Therapist (PT) Job ID 29250800 Job Title Physical Therapy - Physical Therapist (PT) Shift DetailsShift 8 Hours x 5 Days Scheduled Hours 40 Job Order DetailsStart Date 12/01/2024 Job Description About TinkBird is a comprehensive healthcare...

  • Allied:Physical Therapy

    5 days ago

    Virginia Beach, United States Our Lady of Peace Full time

    DetailsClient Name Our Lady of Peace Job Type Permanent Offering Allied Profession Allied:Physical Therapy Specialty Physical Therapist (PT) Job ID 29697015 Job Title Allied:Physical Therapy - Physical Therapist (PT) Shift DetailsShift 8 Hours x 5 Days Scheduled Hours 40 Job Order DetailsStart Date 01/01/2025 Job Description About TinkBird is a comprehensive...

  • Physical Therapist

    4 weeks ago

    Lynchburg, Virginia, 24502, Lynchburg City, VA, United States Rehab Associates of Central Virginia Full time

    Overview: Clinic Name: Rehab Associates of Central Virginia – LovingstonPosition: Physical TherapistLocation: Lovingston, VAEmployment Type: Full-Time Experience: 1+ Years (New Grads welcome!)Sign-on Bonus/Relocation Assistance/Student Loan Support Available! Over the last 50 years, Rehab Associates of Central Virginia has been the area’s outpatient...

  • Physical Therapist

    4 weeks ago

    Lynchburg/Virginia/US Rehab Associates of Central Virginia Full time

    Overview:   Clinic Name: Rehab Associates of Central Virginia – LovingstonPosition: Physical TherapistLocation: Lovingston, VAEmployment Type:  Full-Time Experience: 1+ Years (New Grads welcome!)Sign-on Bonus/Relocation Assistance/Student Loan Support Available!  Over the last 50 years, Rehab Associates of Central Virginia has been the area’s...

  • Occupational Therapist

    3 days ago

    Virginia Beach, United States Powerback - PERM - Our Lady of Perpetua -R02A05 Full time

    DetailsClient Name Powerback - PERM - Our Lady of Perpetua -R02A05 Job Type Permanent Offering Allied Profession Occupational Therapist (OT) Specialty Occupational Therapist (OT) Job ID 29245725 Job Title Occupational Therapist (OT) - Occupational Therapist (OT) Shift DetailsShift Days - 5 x 8 Scheduled Hours 40 Job Order DetailsStart Date 01/01/2025 Client...

  • Dental Hygienist

    3 weeks ago

    Williamsburg, Virginia, James City County, VA, United States Dental Care of Lightfoot Full time

    We are hiring a Dental Hygienist1 week PTO offered upfront! Dental Care of Lightfoot6399 Richmond Road, Suite 101 Williamsburg, VA 23188 Hours:Monday-Thursday: 8-5Dental Care of Lightfoot is looking for a full-time hygienist to join our team. As part of our team, you will play a vital role in helping us build lasting patient relationships while delivering...

  • Dental Hygienist

    3 weeks ago

    Richmond, Virginia, Richmond County, VA, United States Complete Dental Care of Richmond Full time

    $5000 Welcome BonusDental Hygienists - Richmond, VANew Grads Welcome!Complete Dental Care of Richmond is hiring!We offer full benefits, a competitive hourly wage, monthly and quarterly bonus opportunities, CEs, mentorship and MORE!We pride ourselves on our Doctor/Hygiene collaboration and positive work environment, all while having fun along the way!...

  • Dental Hygienist

    4 weeks ago

    The Plains, VA, Fauquier County, VA; Virginia, United States Family Dental Care of Warrenton Full time

    Dental Hygienist – Warrenton, VA Location: Dental Care of Warrenton 251 West Lee Hwy Warrenton, VA 20186 Hours: Mondays, Tuesdays, and Wednesdays: 8-5 Thurdays: 12-7 If you’re searching for a rewarding career as a Dental Hygienist, look no further. A Heartland Dental supported office is looking for a motivated, goal-orientated individual to help...