Fitness Manager

4 weeks ago

Ballwin, United States Club Fitness Full time

Overview:

OUR VISION is to be the elite health and fitness provider in every community we serve.

OUR MISSION is to provide the best experience for everybody to improve their quality of life through fitness.

OUR VALUES Community | Action | Recognition | Experience

As a Fitness Manager (FM) at Club Fitness, your mission is to uphold our core values of CARE: Community, Action, Recognition, and Experience. You will lead and empower the Personal Training team to deliver an exceptional fitness experience to our members. Your role includes hiring, continuous training, development, and effective coaching. Adaptability to the ever-evolving fitness industry, daily production and results, are key aspects of this role.

Compensation for this Position Includes:

  • Base pay is $40,000 annually + monthly bonus opportunity
  • Ability to personal train clients, during non-working hours

Primary Working Hours: Monday-Friday with one Saturday rotation per month

Responsibilities:

Leadership and Team Development: Lead and inspire the Personal Training team to excel by setting clear standards and fostering a culture of continuous improvement. Encourage teamwork, cooperation, and mutual respect among team members.

Training and Development: Identify training needs and provide ongoing development opportunities for Personal Trainers. Offer coaching, guidance, and constructive feedback to enhance their fitness expertise and overall performance.

Recruitment and Hiring: Play a vital role in sourcing talent for the team by conducting interviews and making hiring decisions that align with the club's goals and values.

Operational Excellence: Collaborate with the entire team to ensure the club operates in line with our core values of cleanliness, functionality, and friendliness. Work closely with the maintenance team to maintain equipment and facilities.

Member Experience Enhancement : Uphold exceptional customer service standards by continuously maintaining and strengthening member relationships to enhance their experience. Escalate urgent member issues when necessary.

Revenue Growth: Prioritize revenue-generating activities, including personal training services, to achieve the club's overall revenue goals. Monitor performance metrics and take action to drive results.

Adaptability: Stay abreast of industry trends and changes, adapting quickly to ensure the club remains competitive and aligned with evolving fitness industry standards.

Performance Management: Set clear performance expectations for team members, provide regular feedback, and address any performance issues promptly and fairly.

Celebration of Achievements: Foster a culture of recognition and celebrate team achievements, growth, and development within the club.

Collaboration with Member Experience Team: Work closely with the member experience team to ensure a seamless onboarding experience for new members, helping them embark on their fitness journey successfully.

What it Looks like to be Successful in this Role:

    • Lean leader do a lot with a small but efficient team
    • Service orientated able to deliver exceptional experiences
    • Business expertise knowledable about our industry
    • Self-driven desires exceptional results
    • Creator of a learning environment - strives for personal development
    • Team Builder focused on employee engagement and retention
    • Well disciplined able to balance many priorities and deadlines


Qualifications:

Education and Experience:

    • High School Diploma or GED, required
    • Bachelors Degree, strongly preferred
    • 1 year as a Certified Personal Trainer, 2+ years strongly preferred
    • One year of leadership experience, strongly preferred
    • Must be 18 years of age or older to apply

Certifications:

    • Certified in one or more nationally accredited PT certifications, or can be completed within 30 days of hire
    • CPR/AED certified, or can be completed within 30 days of hire

Minimum Qualifications:

    • Must be able to lift or move 50 lbs
    • Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, spotting, and prolonged standing
    • Must be willing to travel for training and company-sponsored meetings

Why Youll Love Working for Club Fitness:

    • Fun and Supportive Team We're a team that knows how to have fun, works hard, and supports each other every step of the way.
    • Employee Owned Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners
    • Career Growth We believe in your potential. We offer opportunities for career advancement and provide training for everyBODY on our team.
    • Local Support We're proud to be local to St. Louis, where club support is just one call away when you need it.
    • Free Memberships You and an immediate family member get FREE access to all our club locations because you deserve it.
    • Discounts Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades.
    • Comprehensive Benefits Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off.

Club Fitness has been lifting up St. Louis since 1983. We care about St. Louis because were from St.Louis. As an employee owned and operated health and fitness organization, its important to us to be more than just a place to lift weights. We provide the best experience for every BODY to improve their quality of life through fitness and that starts with our employees.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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