Unified Communications

**Unified Communications (UC) Customer Delivery Consulting Engineer**
Annapolis, MD NewGen is supporting a client based in Northern, VA seeking a Unified Communications Customer Delivery Consulting Engineer.
**Location:**

Maryland, D.C. and Northern Virginia.
**Employment Type** : Full-time or Part-time; Full-time
**Required Security Clearance** :

**Must be a U.S. Citizen and have TS/SCI w/FS Poly Clearance**
**Required Certifications** :

Candidate should be either CCNP or CCIE certified Collaboration Solutions and Enterprise network routing and switching platforms.
**Required Education: Bachelor or Science in a technical discipline or 5 years of additional experience.**
**Required Experience:** The candidate has 7+ years of experience as a Unified Communications & Collaboration (UCC) engineer supporting Cisco technologies/products in large scale enterprise environments, with a solid foundation of route and switch technologies. Large scale enterprise design, engineering and deployment experience is desired.
**Position Summary:** This position requires a motivated, highly experienced Unified Communications (UC) Customer Delivery Consulting Engineer to support a large, highly visible strategic federal program aligned to aggressive transformational agendas. Strong technical leadership and ability to translate business/mission requirements into technical solutions are key skills for success. We are working in a fast-paced, high-impact environment as a critical, visible contributor to the Cisco/Client team. A seasoned mix of deep Cisco Unified Communications knowledge as well as excellent communication and consulting skills.
As a UC &C Customer Delivery Consulting Engineer who specializes in Cisco unified communications products and solutions, you will support an important federal customer through the development of complex designs, implementation and support of Cisco leading edge technologies, and delivery of optimization services to one of Cisco's strategically important customers in the United States
**Minimum Required Qualifications:**
* Experience with Cisco Unified Communications Manager, CUBE
* Experience with UC Applications: Unity Connection (CUC), Presence (IM&P)
* Experience with Call control protocols and Voice Gateways (SIP, H.323, MGCP, SCCP)
* Experience with Cisco Telepresence (VCS, TMS, CMS, Video Endpoints)
* Experience with UCCE/WxCC knowledge and experience with HCS infrastructure would be a plus
**Desired/Preferred Skills:**

Experience in collaboration solutions (IM/Jabber/Webex)
Must Have Skills:
* Subject matter expert in routing protocols and enterprise networking concepts and design.
* Ability to lead, articulate a vision, influence, and guide teams in dynamic strategic environments through design, deployment, analysis and troubleshooting of complex networks.
* Capability to anticipate issues, evaluate risks, and proactively collaborate and lead resolution
* Significant experience with end-to-end architecture/design work across multiple technology areas, as well as strong analytical and problem-solving skills and ability to troubleshoot complex technical problems
* Strong communication, consulting and customer relationship building skills with ability to work autonomously and thrive in a transformational environment.
* Ability to articulate a vision, influence, and guide teams in dynamic strategic environments through design, deployment, analysis and troubleshooting of complex UC&C systems.
* Capability to anticipate issues, evaluate risks, and proactively collaborate and lead resolution
* Significant experience with end-to-end architecture/design work across UC technology areas, as well as strong analytical and problem-solving skills and ability to troubleshoot complex technical problems
* Strong communication, consulting and customer relationship building skills with ability to work autonomously and thrive in a transformational environment.
***Beth Morris***
*NewGen Technologies*
bmorris@newgentechnologies.com

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