Assistant Branch Manager

3 weeks ago

Nashville, United States Watsco Full time
Job Description

Duties and Responsibilities:

  • Ensures inventory is received accurately and properly.
  • Confirms customer shipments and inter-branch transfers are accurate and promptly confirmed.
  • Answers phone calls, assists customers and maintains optimal customer delivery schedule.
  • Visits customers at Branch Manager's discretion to ensure that the branch is meeting the customer's needs and expectations and to identify any additional sales opportunities
  • Assists with maintaining and approving daily Edit List.
  • Verifies Back Order notifications and approves inter-branch transfers.
  • Communicates with vendors concerning delivery dates and assists with special or non-stock orders.
  • Approves customer credit memos.
  • Approves sales orders to be voided and matches them to Sales Reconciliation Report.
  • Assists with making sure all bank deposits are made daily (there may be more than one).
  • Assists with overseeing job responsibilities of departments and assists Branch Manager with evaluating job performance of branch personnel
  • Assists with training branch personnel or requesting assistance from corporate Training Coordinator.
  • Communicates to vendors any shipping discrepancies and maintains Discrepancy Reports.
  • Resolves transfer variances.
  • Resolves any Negative On Hand inventory quantities.
  • Reviews and resolves open Receiving Reports.
  • Reviews Open Orders report for authenticity.
  • Resolves sales orders on Problem Hold or Pricing Hold.
  • Serves as delegate for approving bi-weekly payroll and forwards to Corporate Payroll Department.
  • Assists with completing and sending documents relating to new employees or for employees with change of status to Human Resources.
  • Provides input for branch annual budget.
  • Ensures delivery vehicles and warehouse material handling equipment is properly serviced and maintained.
  • Approves local and freight invoices.
  • Communicates with Branch Manager or Field Operations Manager to ensure optimal branch operations.
  • Completes duties assigned by Branch Manager.


Here is what you will be doing as part of the team:

Assists with maintenance of all branch inventories and overseeing job performance of all branch employees. Helps ensure that customer service is the branch's highest priority.

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