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Retail Sales Leader

4 months ago

Knoxville, United States Hallmark eCards Full time

**Retail Sales Leader (part-time key holder) - 760**

**Location:** Knoxville, TN, US, 37919

reqid: 81675

**HALLMARK - WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD**

***This part-time opportunity is located at our Hallmark Corporate owned Gold Cro wn store in West Town Mall in Knoxville, TN.***

**COME JOIN US:**

Youll add value to one of the worlds most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch.

Our overarching enterprise D&I Framework and *plans demonstrate our belief and value in having an diverse and inclusive workforce.* *will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams.* Also, Hallmark has been recognized as one of Forbes 2020 Best Employers for Diversity, Women and New Grads.

**MORE ABOUT THIS TEAM:**

At Hallmark Gold Crown, we believe that it is our mission to help change the world, one moment, one celebration, one relationship at a time. We take this mission seriously. Our customers invite Hallmark into their lives to help them show how much they care to commemorate lifes most special occasions, provide comfort through-lifes most trying times, and the everyday moments in between.

The Hallmark Gold Crown store is the destination for all things caring. The place where all the magical things Hallmark has to offer cards, gifts, ornaments, movies, and more -- come to life to inspire and support people in their desire to care and connect. We help with the perfect solution for all of lifes relationships and occasions to feel more deeply, to celebrate more uniquely, and to connect more often. Our store team is driven to reach store goals while delivering a memorable experience to each of our shoppers because we genuinely care and choose to make a difference in the world and in our communities. Our Part-Time Sales Leaders are key to providing a caring team atmosphere for our customers. The difference begins with YOU

**HALLMARK BELIEVES IN ENRICHING THE LIVES OF OUR PART-TIME EMPLOYEES BY OFFERING BENEFITS PROGRAMS TO HELP YOU:**

* **Take care of your future self:**

+ Savings/401(K) plan with 3% company match. Retail Sales Leads and Store Associates are part of the RSG Savings Plan which offers a 60% company match on employee contributions up to 5%. The employee is eligible after completing 1000 hours of service in first anniversary year or in any calendar year thereafter.

+ Investment assistance.

+ Part-time employees with a work schedule in HR Direct of less than 30 hours are not eligible for Hallmarks group health and welfare benefits. These employees have access to a variety of other voluntary benefits through hallmarkvoluntarybenefits.com; including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).

* **Take care of you and yours:**

+ Discounts on childcare.

* **And More**

+ Like a 40% shopping discount on merchandise purchased in a CSG store.

+ As well as a variety of local and national discounts made available by PerkSpot

**WHAT YOU WILL DO:**

Our Part-Time Sales Leaders bring this mission to life in the store. They are the face of the Hallmark brand to customers and vital to the success of Hallmark engaging with our shoppers to help them find and build the perfect card and gift solutions for the many days and ways in which they care. Our customers rely on Hallmarks caring team to help them in locating the right card and gift for their current need, surprising them with new ways for connecting with those they love, as well as planning for future relationship needs and milestones.

**THE PART-TIME SALES LEADER DUTIES TO INCLUDE:**

* Modeling and coaching selling skills as well as sharing product knowledge to ensure all team members are up to date on products and offerings to meet customers relationship needs.

* Leading staff when the Store Manager is not available and providing feedback along the way.

* Conducting point-of-sale audits and assisting the Store Manager with other inventory management procedures.

* Communicating daily priorities, goals, and store and corporate communications while ensuring a dynamic, fun, and supportive team environment.

* Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.

* Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.

* Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, etc.

* Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.

**BASIC QUALIFICATIONS** (*required to be considered*):

* At least 18 years of age.

* One or more years of experience in retail, sales or customer service; OR at least 6 months experience in a Hallmark Corporate Store.

* Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends.

* Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.

* Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

**PREFERRED QUALIFICATIONS**:

* High school diploma or equivalent.

* Two or more years of previous experience in (specialty) retail, sales or customer service.

* Strong customer-focused engagement and consultative selling skills.

* Ability to communicate effectively with customers and employees.

* Demonstrated success working as a member of a team.

* Ability to receive feedback and take action when appropriate.

* Strong sense of urgency, flexibility and willingness to adapt to change.

* Desire and ability to learn the business.

* Proficiency and comfort using a computer and other technology.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

**APPLICATION INSTRUCTIONS:**

You must show how you meet the qualifications (listed above) in a resume or document you upload, or by completing the work experience and education application fields. Principals only please. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any othe