Transportation Specialist

3 weeks ago

Freeport, United States Bruzzone Shipping Full time

Job Summary: Our organization seeks a service-minded logistics coordinator to serve as a liaison between freight carriers and our customers. In this position, your responsibilities would include securing new accounts, expediting the information-sharing process, and communicating with dispatchers, drivers, and clients. Ideal candidates are customer-oriented with the ability to work in a fast-paced, dynamic environment.

Duties and Responsibilities:

  • Perform freight services, adhering to government and company regulations
  • Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers
  • Track and report shipment status of loads
  • Accurate and timely issuance of Delivery Orders and Bills of Lading
  • Book orders with carriers and assist in preparation for loading
  • Provide current and prospective customers with shipping quotes
  • Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation
  • Resolve freight discrepancies and keep relevant parties apprised
  • Respond to customer concerns and queries in a timely, professional manner
  • Manage multiple deliveries and process spot requests
  • Develop new sales strategies to generate leads, improve business, and develop a sales pipeline
  • Identify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contracts
  • Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts
  • Remain abreast of emerging market trends

Qualifications:

  • 1-2 years relevant industry experience preferred
  • Good written and verbal communication, problem solving, and interpersonal skills; courteous; organized and able to prioritize tasks
  • Ability to work well with others in a team environment
  • Proficient in Microsoft Office (Word, Excel, Outlook), database and web-based applications
  • Attention to detail
  • Positive Attitude
  • Authorization to work in the US

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