Warranty Administrator

Job Summary:

The Automotive Warranty Administrator will be responsible for managing all warranty claims and ensuring they are processed efficiently and accurately. This role requires excellent communication skills, strong organizational abilities, and a comprehensive understanding of automotive warranty policies and procedures. Key Responsibilities:

Process Warranty Claims:

Accurately submit warranty claims to manufacturers and follow up on all claims to ensure timely processing and payment. Documentation:

Maintain detailed records of all warranty claims, including necessary documentation and communication with manufacturers. Coordination:

Work closely with service advisors, technicians, and parts departments to ensure all warranty work is completed correctly and efficiently. Compliance:

Stay up-to-date with manufacturer warranty policies, bulletins, and procedures to ensure compliance. Reporting:

Generate and analyze warranty reports to identify trends and areas for improvement. Qualifications:

Experience:

Minimum of 2 years of experience in automotive warranty administration or a related field. Knowledge:

Strong understanding of automotive warranty processes and manufacturer policies. Skills:

Excellent organizational, communication, and interpersonal skills. Proficiency in computer software related to warranty processing. Attention to Detail:

High level of accuracy and attention to detail in handling warranty claims and documentation. Problem-Solving:

Ability to handle challenging situations and resolve warranty issues effectively

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