Sales Associate

3 months ago


Traverse City, United States Great Wolf Lodge Full time

Pay: $0 per hour

At Great Wolf the Sales Associate uncovers, converts and services high volume group and event business in accordance with goals established by Lodge leadership, contributing to the overall success of the Lodge.

Essential Duties & Responsibilities:

  • Convert group and meeting inquiries to sales via fast response time, exceptional sales skills and diligent client service
  • Build and maintain key client relationships, generating repeat business and lifetime value
  • Demonstrate strong account management fundamentals, including effective entry of all activities in CRM system, tracing next steps, pipeline management and setting future meetings.
  • Prepare compelling group proposals, sales materials and contracts that result in sales wins
  • Create and update quarterly sales action plans outlining business development objectives and market segment strategy
  • Deliver on assigned group room and catering sales goals that contribute to the overall financial success of the lodge
  • Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program
  • Provide consultation/advice to clients on all aspects of lodge's facilities and services when proposing and contracting groups and events
  • Monitor room blocks and communicate with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc.
  • Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies
  • Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure
  • Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems
  • Submit a weekly report to the director of sales and catering documenting sales activities, converted business and pipeline progression
  • Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts

Basic Qualifications & Skills:

  • Associates degree in hotel/hospitality or related field or equivalent experience/education combination
  • Minimum 2 years relevant experience in hospitality industry
  • Demonstrated proficiency in Microsoft Office Suite
  • Successful completion of criminal background check and drug screen
  • Successful Department of Motor Vehicle check
  • Professional communication skills both verbal and written

Desired Qualifications & Traits:

  • Significant customer service experience
  • Strong problem solving and organizational skills
  • Attention to detail and ability to exceed quality standards
  • Enthusiastic and positive energy
  • Multi-tasking ability

Physical Requirements:

  • Able to lift up to 20lbs
  • Able to bend, stretch, and twist
  • Able to stand or sit for long periods of time


  • Traverse City, United States Tailored Brands Inc Full time

    Seasonal Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! •Competitive hourly rates...


  • Traverse City, Michigan, United States HomeGoods Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Direct Sales Associate

    2 months ago


    Traverse City, United States Michigan Broadband Services Full time

    Job DescriptionJob DescriptionSalary: DOEDIRECT SALES ASSOCIATEMichigan Broadband Services is actively seeking a Direct Sales Associate to prospect customers primarily in the Traverse City market and promote Fiber Internet, hosted voice, and streaming TV services through in-person interactions.  If you are highly motivated and enjoy working in an...


  • Traverse City, Michigan, United States Family Fare Full time

    **Job Summary:**We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Family Fare. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Operate a cash register and...

  • Sales Associate

    6 days ago


    Traverse City, Michigan, United States Bath & Body Works Full time

    Position: Sales AssociateBrand: Bath & Body WorksEmployment Type: Part-timeLocation Type: On-siteJob Area: Store: Sales and Support AssociateOverview:At Bath & Body Works, we pride ourselves on fostering a welcoming and inclusive atmosphere. Our commitment to diversity and equity is reflected in our workforce, which mirrors the communities we serve. We...

  • Sales Floor Associate

    4 weeks ago


    Traverse City, United States Comfort Center Furniture and Mattresses Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Floor Associate to become an integral part of our team! You will be responsible for selling products and merchandise in a retail setting in order to drive company revenue.Responsibilities:Welcome and identify customer needsExplain products and services to customersShowcasing furnitureMonitor inventory to...

  • Sales Associate

    2 months ago


    Traverse City, United States Chico's Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...


  • Traverse City, United States Staples Full time

    **Retail Sales Technology Associate** **Function: Retail Locations** **Address: 2632 Crossing Cir** **City / State: Traverse City, MI US** **Date Posted: March 1, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1203551** **Description** Staples Connect is focused on our customer and our community, while empowering you to learn,...


  • Traverse City, United States Hertz Full time

    The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world-class customer service and professionally and effectively sells Hertz products and services to meet the customer’s...

  • Retail Sales Associate

    3 months ago


    Traverse City, United States The Men's Wearhouse, Inc. Full time

    **Retail Sales Associate** * Traverse City, Michigan * Sales * 22002764 Men's Wearhouse ** Share Job** ** Job Description** **Position Title: Consultant** **Job Overview** The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. To be successful...


  • Traverse City, Michigan, United States American Spoon Full time

    About American SpoonWe are a family-owned company that specializes in creating unique and high-quality food products using locally sourced ingredients.Our mission is to find, capture, and preserve flavors that are not found anywhere else.We are seeking a Seasonal Sales Associate to join our team in Traverse City.Job SummaryThe Seasonal Sales Associate will...


  • Traverse City, United States Staples Full time

    **Retail Sales Print Associate** **Function: Retail Locations** **Address: 2632 Crossing Cir** **City / State: Traverse City, MI US** **Date Posted: February 15, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1201781** Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver. As...


  • Traverse City, United States Best Buy Full time

    As a Retail Sales Associate, youll be the face of Best Buy for everyone who visits our stores. Well train you with the skills and knowledge you need to confidently recommend the right tech products and solutions for each customer. By creating a great shopping experience and inspiring people with whats possible, youll help us enrich lives through...


  • Traverse City, United States Best Buy Full time

    As a Retail Sales Associate, youll be the face of Best Buy for everyone who visits our stores. Well train you with the skills and knowledge you need to confidently recommend the right tech products and solutions for each customer. By creating a great shopping experience and inspiring people with whats possible, youll help us enrich lives through...


  • Traverse City, United States Best Buy Full time

    As a Retail Sales Associate, youll be the face of Best Buy for everyone who visits our stores. Well train you with the skills and knowledge you need to confidently recommend the right tech products and solutions for each customer. By creating a great shopping experience and inspiring people with whats possible, youll help us enrich lives through technology....


  • Traverse City, United States Quality Talent Group Full time

    Job DescriptionJob DescriptionWhen you join VerizonVerizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis...

  • Full Time

    3 months ago


    Traverse City, United States Lowe's Full time

    What You Will DoAll Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:• Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs.• Validating loading tickets and...


  • traverse city, United States CosmoProf Full time

    Overview COSMOPROF SALES ASSOCIATE: Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one...


  • Traverse City, United States Bimbo Bakeries USA Full time

    Route Sales Professionalreq40879 Employment Type: Regular Location: TRAVERSE CITY,MI Have you ever enjoyed Arnold, Brownberry or Oroweatbread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee,Entenmann s or Marinela cake or donut? If the answer is yes, then you knowBimbo Bakeries USA!More than 20,000 associates in bakeries, sales...


  • Bullhead City, Arizona, United States Cellular Sales Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Sales Consultant to join our team at Cellular Sales. As a Sales Consultant, you will play a critical role in providing exceptional customer service and driving sales growth.Key ResponsibilitiesDevelop and maintain relationships with existing and new customers to understand their wireless...