Senior Business Analyst I

2 weeks ago

Little Chute, United States Heartland Business Systems Inc Full time

Job TypeFull-time Description A Senior Business Analyst provides strategic business analysis services to Heartland’s customers. A Senior Business Analyst utilizes a combination of business acumen and analytical skills to provide consultative support and a great customer experience. Also, the Senior Business Analyst will lead teams on managing one or more solutions on a presales and project delivery basis. Primary responsibilities include understanding the customer’s needs, communicating the needs, collaborating with internal and external technical staff in the delivery of solutions, performing quality assurance activities, training, and implementation coordination in partnership with a Project Manager. This role will be key to understanding and documenting capabilities needed to address business challenges.Roles and Responsibilities/ Essential Functions:

Meet with customers to understand their business needs and project goals. Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations. Convey customer requirements with Heartland’s lead architects to design, estimate, and propose a solution. Assist with initial scoping, proposals, and coordination of resources during the presales cycle. Responsible for reviewing assigned business processes from end to end to identify and address operational, financial, and technological risks. Identify opportunities to improve efficiency (proactive and reactive) by developing process improvements or re-engineering. Strong ability to lead customers through the requirements process with multiple techniques including decomposition, prototyping, current state / target state mapping, and other techniques. Identify, create, and facilitate process design changes by conducting business and systems process analysis and design at a complex level. Focus on quality improvement and data management; ensuring data is reliable and valid. Integrate new systems and processes with existing ones. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Write clear and concise feature specifications that drive adoption and increase customer satisfaction. Utilize HBS’ project tools and standards for project execution. Foster agile principles and methods for requirements gathering. Effectively communicate project statuses with team and project management. Work with pre-established subcontractors, communicating requirements and coordinating schedules. Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices. Participate in the development and execution of test plans. Support system conversions, upgrades, and enhancements. Prepare training materials and provide training to customers and project team members. When applicable, lead small to mid-size projects and assist other project managers on larger more complex projects related to operational business functions. Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships. Actively participate in professional communities, community forums, groups related to technology solution(s) supported by HBS. Actively participate in the continued review and update of HBS’ standard methodologies to gain efficiencies and improve communications both within HBS and with HBS’ customers. Interact with all levels of employees and management to negotiate needs and expectations of multiple stakeholders. Requirements Competencies:

Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others. Adaptability – Ability to adapt to change in the workplace - Ability to accept responsibility and account for his/her actions. Ambition - The drive to achieve personal advancement. Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. Conflict Resolution – Ability to deal with others in an antagonistic situation Customer Oriented - Ability to take care of the customers’ needs while following company policy. Decision Making - Ability to make critical decisions while following company procedures. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace. Innovative – Ability to look beyond the standard solutions Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability. Presentation Skills - Ability to effectively present information publicly. Relationship Building - Ability to effectively build relationships with customers and co-workers. Required Experience:

5+ years of experience performing software analysis and requirements gathering. 5+ years of experience implementing both custom and off-the-shelf business systems. 5+ years of experience in User Experience and Usability. Preferred Experience:

Experience in multiple industry business processes and business systems. I.e.. Manufacturing, Education, Health Care, Retail, Commercial, Government Expertise in Quality Assurance implementing software systems. Expertise in Professional Services or similar client facing roles in a client / vendor relationship. Experience working on large scale projects as well as handling day-to-day operational requestions from the business Experience with Balsamiq, Axure RP or similar prototyping tools Experience with Azure DevOps SQL query expertise Required Skills, Education and/ or Certifications:

Bachelor's degree in Business, I/S or similar discipline or equivalent work experience Strong skills with Microsoft Office 365 products including (Word, Excel, PowerPoint, Visio, Outlook, Teams, SharePoint, Project). Strong soft skills that demonstrate leadership and emotional intelligence for managing difficult conversations, conflict management, problem solving, and managing complex teams. Strong project management with the ability to successfully manage multiple tasks at any given point, strong relationship building skills and communication skills Preferred Skills, Education and/ or Certifications:

Certified Business Analyst Professional or similar certification Equal Opportunity Employer - Including Disabled and Veterans#HBS #J-18808-Ljbffr

  • Senior Data Warehouse Engineer

    1 week ago

    Little Chute, United States Heartland Business Systems Inc Full time

    Job Type Full-time Description Position Summary: This position requires a candidate with a strong technical background in developing and delivering BI solutions along with a strong understanding of SQL Server environments. Business intelligence (BI) is a set of technologies and practices for transforming business information into actionable reports and...

  • IT Support Specialist I

    5 days ago

    Little Chute, United States Heartland Business Systems Inc Full time

    Job Type Full-time Description Position Summary: The IT Support Specialist 1 provides day-to-day hands on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units,...

  • Internal IT Infrastructure Support Engineer III

    2 weeks ago

    Little Chute, United States Heartland Business Systems Inc Full time

    Job Type Full-time Description Position Summary: The Internal IT Infrastructure Support Engineer specializes in service and support for Heartland Business Systems and Heartland Label Printers team members and internal IT systems. This role ensures all the IT systems that support each business function, efficiently. Additionally, the Infrastructure engineer...

  • Business Process Management Consultant

    1 day ago

    Little Rock, United States NTT DATA Business Solutions Full time

    Tryk på Tab for at skifte til Gå til indholdslink Brænder du for Business Improvement & Optimization? Nu har du mulighed for at blive en del af vores Business Process Management team! Som en del af vores team vil du komme til at arbejde med udvikling og support af vores Proces optimeringsprogram. Du vil indgå i et team bestående af dygtige proces...

  • Senior Network Analyst

    3 days ago

    Little Rock, United States Stephens Full time

    Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems and replaces defective components when necessary. Ability to configure and troubleshoot in a virtualized network environment - VMware, Hyper-V or other hy Network Analyst, Network, Analyst, Senior, Network Architect, Technology, Technical

  • Senior Forecast Model Analyst

    7 days ago

    Little Rock, United States MIDCONTINENT INDEPENDENT SYSTEM OPERATOR INC Full time

    Job DescriptionJob DescriptionPosition Location: Carmel, IN; Eagan, MN; or Little Rock, ARAre you specialized in energy (load, wind, and/or solar generation, uncertainty) forecasting using artificial neural network (ANN), machine learning, and/or regression forecasting techniques? Are you committed to joining the RTO and tackling the load forecasting...

  • Senior Clinical Application Analyst

    5 days ago

    Little Rock, United States University of Arkansas for Medical Sciences Full time

    The Senior Application Systems Analyst supports IT EMR Services. Acts independently under general supervision, requiring minimal instruction and guidance. Supports system applications, primarily Epic Ambulatory (Healthy/ Compass Rose). Qualifications Clinical, Application, Clinic, Analyst, Senior, Healthcare, Education, Technology

  • Senior Consulting Engineer- Little Chute

    1 day ago

    Little Chute, United States Experis Full time

    Our end-client located in WI is searching for Senior Consulting Engineers in SW and NE Wisconsin! Should you be interested, or know of anyone in the IT market and interested, apply today orplease contact Jenny or Sadie at Jennifer.Wilhelm@Experis.com // Sadie.McQuade@Experis.com with additional questions and information! Title: Senior Consulting Engineer ...

  • Senior Financial Analyst I

    2 weeks ago

    Little Rock, United States Mercy Full time

    We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...

  • Senior Cloud Infrastructure Engineer

    2 weeks ago

    Little Chute, United States CareerBuilder Full time

    Job Type Full-time Description ***Open to any HBS Location Position Summary: The Senior Cloud Infrastructure Engineer role will develop, implement, and support related services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements...

  • Healthcare Informatics Analyst Senior

    7 hours ago

    Little Rock, United States University of Arkansas for Medical Sciences Employment Office Full time

    Healthcare Informatics Analyst – Senior needed by University of Arkansas for Medical Sciences at a location in Little Rock, AR. Must have a minimum of a bachelor's degree in Biomedical Informatics, Computer Science, Information Quality, or science-related field and 6 years of experience, including: SQL programming; data and process modeling (e.g.,...

  • Senior Manager I, Product Management

    5 days ago

    Little Rock, United States Walmart Full time

    What you'll do... Position: Senior Manager I, Product Management Job Location: 701 S. Walton Blvd., Bentonville, AR 72716 Duties: Coordinates the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance;...

  • Associate Budget Analyst

    2 weeks ago

    Little Rock, United States University of Arkansas for Medical Sciences Full time

    Summary of Job Duties :The Associate Budget Analyst, under the direction of the Assistant Director of Budget & Financial Planning, is responsible for assisting in the preparation of and analyzing large sets of data into financial reports; assisting in the provision of monthly, quarterly and annual variance and statistical reporting to division business...

  • program analyst

    3 weeks ago

    Little Rock, Arkansas, United States Department Of The Army Full time

    Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.About the Position: This is a Program Analyst position with USACE Little Rock District, Programs and Project Management Division, located in Little...

  • Business Analyst

    3 weeks ago

    Little Rock, United States Wipro Limited Full time

    PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Research gather analyze and interpret data using analytical and statistical techniques. Find and understand patterns and trends in the analysis to help management make better business decisions and meet/exceed goals. Generate and deliver various reports on a daily weekly monthly quarterly and...

  • Business Analyst

    3 weeks ago

    Little Rock, Arkansas, United States Wipro Limited Full time

    PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Research gather analyze and interpret data using analytical and statistical techniques. Find and understand patterns and trends in the analysis to help management make better business decisions and meet/exceed goals. Generate and deliver various reports on a daily weekly monthly quarterly and yearly...

  • Internal IT Infrastructure Support Engineer III

    2 weeks ago

    Little Chute, United States CareerBuilder Full time

    Description Position Summary: The Internal IT Infrastructure Support Engineer specializes in service and support for Heartland Business Systems and Heartland Label Printers team members and internal IT systems. This role ensures all the IT systems that support each business function, efficiently. Additionally, the Infrastructure engineer may also support and...

  • Accounting Specialist, Administrative Analyst, Admissions Counselor

    2 days ago

    Little Rock, United States UA Little Rock Full time

    UA Little Rock is a part of the University of Arkansas System. Located in the capital city of Little Rock, UA Little Rock is a metropolitan university serving a diverse student population through a mix of undergraduate, graduate, and professional programs. The institution is a Carnegie doctoral/research institution with strong public service and research...

  • Child Care Worker I

    2 weeks ago

    Little Rock, United States Arkansas Children's Hospital Full time

    **Work Shift:** Please see job description for details. **Time Type:** Full time **Department:** CC017935 Child Enrichment **Summary:** M-F Varied Hours Provides a safe and enriching daycare experience through quality developmentally appropriate activities. **Additional Information:** \#ACH2024 **Required Education:** High School Diploma **Recommended...

  • Business Resilience Analyst

    3 days ago

    Little Rock, United States Bank OZK Full time

    Position Description: Job Purpose and Scope: Responsible for contributing to the overall quality of business resilience across the Bank by proactively collaborating with business unit managers to prepare for, manage through, and recover from disruptions that impact the Bank.  Essential Job Functions: Establishes and updates Business Continuity...