Help Desk Technician

3 weeks ago

Tamarac, United States Richline Digital Full time

Local Candidates Only

ABOUT OUR COMPANY:

Richline Group, Inc., a wholly owned subsidiary of Berkshire Hathaway Inc. since 2007, is the USA’s foremost, financially strong Jewelry Manufacturer, Distributor and Marketer.

Richline Group’s mission, “One Vision, One Goal, One Team,” denotes the establishment of an integrated corporate branding, manufacturing, and distribution strategy.

ROLE AND RESPONSIBILITIES :

Under direct supervision of the Network Administrator, the Helpdesk Technician will be responsible for providing technical support to in-house and remote Richline Group employees. The support includes solution to hardware, software, and networking issues; other range of support applies.

  • Providing IT related support in person, over the phone, or via remote access to RLG employees.
  • Installing, upgrading and repair hardware and software.
  • Diagnosing issues with computer software, peripherals, and hardware.
  • Provides answers to users by identifying problems, researching answers, and guiding clients through corrective steps.
  • Running software diagnostic tools and physically inspecting hardware systems.
  • Talking to clients through basic problem-solving processes.
  • Follow up with customers to ensure issue has been resolved.
  • Manage helpdesk ticketing process ensuring the service levels are achieved.
  • Providing basic computer training.
  • Support VoIP system.
  • Support all warehouse wireless devices.
  • Troubleshoot and fix network wiring related issues.
  • Updates job knowledge by participating in educational opportunities and maintaining personal networks.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Bachelor’s degree computer science/information technology or equivalent experience.
  • 5+ years working as a help desk specialist.
  • Strong understanding of Windows 10 Desktop/Workstation Operating Systems
  • Expert level experience of installation, configuration, reimaging, and support of computer systems hardware and software
  • Excellent analytical and diagnostic skills.
  • Advanced knowledge of help desk software and remote-access systems.
  • High-level communication skills.
  • Ability to troubleshoot complex hardware and software issues, in person or remotely.
  • Patience and understanding.
  • Ability to handle stress and deliver positive service
  • Ability to learn and adapt quickly to new technologies
  • Proactive thinker with attention to detail

PREFERRED SKILLS:

  • Windows OS

THE RICHLINE GROUP, INC. AND ITS SUBSIDIARIES is an Equal Opportunity Employer.

Employment at Richline is based solely on an individual’s merit and qualifications directly related to professional competence.

Richline does not discriminate against any employee or applicant for employment because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Richline’s policy to comply with all applicable federal, state, and local laws pertaining to nondiscrimination and equal opportunity.

The Richline Group does not accept resumes from headhunters or suppliers with which it has not signed a formal fee agreement. Suppliers are determined by specific hiring needs. Therefore, any resume received from an unapproved supplier is unsolicited and Richline Group, Inc. is not obligated to pay referral fees.

  • Help Desk Technician

    1 month ago

    Tamarac, United States Richline Group, a Berkshire Hathaway Company Full time

    Local Candidates OnlyABOUT OUR COMPANY:Richline Group, Inc., a wholly owned subsidiary of Berkshire Hathaway Inc. since 2007, is the USA’s foremost, financially strong Jewelry Manufacturer, Distributor and Marketer.Richline Group’s mission, “One Vision, One Goal, One Team,” denotes the establishment of an integrated corporate branding, manufacturing,...

  • Help Desk Technician

    1 month ago

    Tamarac, United States Richline Group, a Berkshire Hathaway Company Full time

    Local Candidates OnlyABOUT OUR COMPANY:Richline Group, Inc., a wholly owned subsidiary of Berkshire Hathaway Inc. since 2007, is the USA’s foremost, financially strong Jewelry Manufacturer, Distributor and Marketer.Richline Group’s mission, “One Vision, One Goal, One Team,” denotes the establishment of an integrated corporate branding, manufacturing,...

  • IT Support Technician Level I

    1 month ago

    Tamarac, United States HB Mechanical Services Inc Full time

    We empower our employee owners to make this a great place to work and create value.SUMMARY: The IT Support Technician Level I is the primary point of contact for all technology related support requests for the organization. The role requires a strong customer service mindset and is responsible for demonstrating professional, educational, and efficient...

  • Pharmacy Technician

    2 months ago

    Tamarac, Florida, United States tapwage Full time

    IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Pharmacy Technician with HCA Florida Woodmont Hospital you can be a part of an organization that is devoted to giving backBenefitsHCA Florida Woodmont Hospital, offers a total rewards package that supports the health, life, career and...

  • A&P Technician

    2 months ago

    Tamarac, United States HQ Aero Management Inc. Full time

    HQ Aero is currently recruiting for an experienced A&P Technicians in Tamarac, FL.Job Overview:The A&P Technician reports to the Crew Lead and is part of a crew responsible for overseeing the efficient production output that is scheduled for the day by Planning.  The position is filled with someone who is energetic, who sets the pace of work, and who...

  • Member Experience Associate

    2 months ago

    Tamarac, United States Retro Fitness Full time

    Do you love fitness?Would you like to feel you impact the lives of many?Can you see helping prospective members get started?Would you like to hear the "thank you" from the members' lives you impacted?The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or...

  • Member Experience Associate

    7 days ago

    Tamarac, United States Retro Fitness of Lift RF Florida Full time

    Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Do you love fitness? Would you like to feel you impact the lives of many? Can you see helping prospective members get started? Would you like to hear the "thank you" from the members' lives you impacted? The Member Experience Associate is...

  • Member Experience Associate

    2 months ago

    Tamarac, United States Retro Fitness Full time

    Do you love fitness? Would you like to feel you impact the lives of many? Can you see helping prospective members get started? Would you like to hear the "thank you" from the members' lives you impacted? The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he...

  • Travel Interventional Radiology Technologist

    7 days ago

    Tamarac, Florida, United States Vivian Health Full time

    TotalMed Allied is seeking a travel Interventional Radiology Technologist for a travel job in Tamarac, Florida.Job Description & RequirementsSpecialty: Interventional Radiology TechnologistDiscipline: Allied Health ProfessionalStart Date: 07/29/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: Travel We are seeking a...

  • Medical Assistant

    2 weeks ago

    Tamarac, United States Platinum Dermatology Partners Full time

    Job DetailsJob Location SCA Tamarac - Tamarac, FL Position Type Full Time DescriptionCompany Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers...

  • Special Procedures Tech PRN

    4 weeks ago

    Tamarac, United States HCA Florida Woodmont Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Special Procedures Tech PRN with HCA Florida Woodmont Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Woodmont Hospital, offers a total rewards package that supports the...

  • Nuclear Medicine Tech PRN

    1 month ago

    Tamarac, United States HCA Florida Woodmont Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Nuclear Medicine Tech PRN with HCA Florida Woodmont Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Woodmont Hospital, offers a total rewards package that supports the health,...

  • Special Procedures Tech PRN

    4 weeks ago

    Tamarac, United States HCA Florida Woodmont Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Special Procedures Tech PRN with HCA Florida Woodmont Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Woodmont Hospital, offers a total rewards package that supports the...

  • Travel Interventional Radiology

    4 weeks ago

    Tamarac, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Cynet Health to find a qualified Interventional Radiology in Tamarac, Florida, 33321!Pay Information$2,597 per weekAbout The PositionSummary:Specialized radiologic technologist assists physicians with minimally invasive procedures that guide instruments through a patient`s blood vessels and organs.Reports to the Supervisor...

  • Ultrasound Technologist PRN

    7 days ago

    Tamarac, United States HCA Florida Woodmont Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Ultrasound Technologist PRN with HCA Florida Woodmont Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Woodmont Hospital, offers a total rewards package that supports the...

  • Travel Radiology Technician

    2 months ago

    Tamarac, FL, United States HealthTrust Workforce Solutions HCA Full time

    HealthTrust Workforce Solutions HCA is seeking a travel Radiology Technician for a travel job in Tamarac, Florida.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelEntrust Your Career to HealthTrust! At HealthTrust, we believe that...

  • Local Contract Radiology Technician

    2 months ago

    Tamarac, FL, United States HealthTrust Workforce Solutions HCA Full time

    HealthTrust Workforce Solutions HCA is seeking a local contract Radiology Technician for a local contract job in Tamarac, Florida.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: Local ContractEntrust Your Career to HealthTrust! At...

  • Nuclear Medicine Tech PRN

    3 weeks ago

    Tamarac, FL, United States HCA Florida Woodmont Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Nuclear Medicine Tech PRN with HCA Florida Woodmont Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Woodmont Hospital, offers a total rewards package that supports the health,...

  • Special Procedures Tech PRN

    4 weeks ago

    Tamarac, FL, United States HCA Florida Woodmont Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Special Procedures Tech PRN with HCA Florida Woodmont Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Woodmont Hospital, offers a total rewards package that supports the...