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Business Systems Analyst

2 months ago

Madison, United States Highmark Health Full time

JOB SUMMARY

This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs Gather project specifications Create business cases and cost sheet analysis Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities) Analyze data to determine business problems, trends, or opportunities for process improvements Create/execute test cases Provide root cause analysis and corrective action plans Verify delivery of customer needs Ensure quality delivery The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems. ESSENTIAL RESPONSIBILITIES

Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design. Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle. Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. Other duties as assigned. EDUCATION

Minimum:

Bachelor's Degree in Business Management, Information Systems, or closely related field Substitutions:

None Preferred:

None EXPERIENCE

Minimum:

3 - 5 years in IS/IT Preferred:

1 - 3 years in Lean/Six Sigma experience, 1 - 3 years in the Health Insurance Industry, 1 - 3 years in the Healthcare industry LICENSES OR CERTIFICATIONS

Required:

None Preferred:

Information Technology Infrastructure Library (ITIL), The Open Framework Group (TOGAF), Six Sigma, Project Management Professional (PMP) SKILLS

Analytical Skills, Problem-Solving, Communication Skills, Report Writing, SQL, Agile Methodolgy, Agile Project Management Travel Required

0% - 25%

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