(Senior)Consultant Customer Experience
3 weeks ago
**(Senior)Consultant Customer Experience (m/w/d)**
Wir suchen aufgeschlossene Beraterpersnlichkeiten, die ihre Methoden und Tools beherrschen und sie kompetent auf die individuellen Fragen der Kunden -international und Lufthansa intern- anwenden- egal, ob das Thema in der eigenen Kernkompetenz liegt oder in einem anderen Bereich der Luftfahrt.
**Fakten**
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Standort Frankfurt am Main
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Einstiegslevel Direkteinstieg
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Berufsfeld Consulting
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Arbeitszeit Vollzeit
+ Sie arbeiten in Beratungsprojekten bei unseren Kunden (Airports, Airlines,..) sowie an der Erstellung von Proposals mit und nehmen aktiv an Verkaufsgesprchen teil. Als Senior Consultant sind Sie fr das Management von Projekten und die Fhrung von Projektteams eigenstndig verantwortlich
+ Sie entwickeln gemeinsam mit Ihrer thematischen Solutiongroup Customer Experience mageschneiderte Beratungsdienste und Problemlsungen sowie Publikationen und Vortrge und prsentieren diese beim Kunden, auf Konferenzen oder Messen
+ Anleitung und Frderung der jngeren Kollegen in der Projektarbeit sind fr sie wichtige Elemente der Teamarbeit
Join the team at Lufthansa Consulting Wir untersttzen Sie mit individuellen Entwicklungsmglichkeiten und frdern Ihre persnlichen Strken und Soft Skills und erweitern Ihre Projekterfahrung.
Join the team at Lufthansa Consulting Wir untersttzen Sie mit individuellen Entwicklungsmglichkeiten und frdern Ihre persnlichen Strken und Soft Skills und erweitern Ihre Projekterfahrung.
* Abgeschlossenes Studium in Wirtschaftswissenschaften, Wirtschaftsinformatik, Wirtschaftsingenieurwesen oder einem relevanten Fachgebiet
* Mehrere Jahre Berufserfahrung aus einem Beratungsunternehmen sowie Erfahrung in Customer Experience Management
* Experte in mindestens einem Thema der Luftfahrtindustrie z.B. Customer Experience, Produktmanagement, UX Design oder Loyalty.
* Umfassende Erfahrungen im Projektmanagement bzw. in der Leitung von (internationalen) Projektteams
* Fhigkeit, komplexe Geschftssituationen zu analysieren und erfolgsorientierte und kundenspezifische Lsungen zu entwickeln
* Sehr gute Kommunikations- und Prsentationsfhigkeiten in Deutsch und Englisch
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