Project Support Officer L3Z2

4 weeks ago

Camden, United States CRA GROUP LIMITED Full time

3 months contract with a Northwest London based Local Authority.

Job Summary:

· We are building an Adult Social Care system in Camden that is based on relationships, love and what matters most to the people who draw on our support.

· Come and join us on our journey as we embed strengths-based practice and innovate across Adult Social Care (ASC).

· The Adult Social Care Innovation Team sits within the Strategy and Commissioning Service in Adult Social Care and works with teams across Adult Social Care and the wider organisation to deliver change and innovation.

· As a Project Support Officer in the ASC Innovation Team, you will work directly to the Head of ASC Innovation and will support colleagues in the team with the planning and delivery of activities that are within the individual work programmes that they oversee such as CQC assurance, and the implementation of our workforce and coproduction strategies.

Key Duties/Accountabilities:

· Flexible support delivery: providing flexible support to projects i.e. our Adult Social Care CQC Preparations, prioritising support to where it is most needed, being mindful of the changing needs and priorities of the team and wider service.

· Engagement and co-production- to note, summarise and produce reports on the outcome of residence engagement with an emphasis on recording and monitoring outcomes and actions.

· Efficient governance: ensuring well planned and well organised project governance, enabling a culture of strong collaborative working, including supporting in the preparation of reports (occasionally in easy read format) which informs and advises managers within the department.

· Information accessibility: providing access to quality project information management arrangements for colleagues to enable project monitoring and reporting of progress, risks and issues to managers and key stakeholders i.e. maintain the Innovation Team risk register ensuring collation of timely updates from managers.

· Evidence based projects: supporting the delivery of evidence-based projects that realise key benefits through use of data.

· Administrative support: providing administrative support to the team where required and appropriate.

Essential Experience Required:

· We are looking for someone who has an organised, inquisitive, with a critical mind and an eye for detail who wants to use their skills to help drive change and improvement in Adult Social Care.

· An understanding of local government and project management: You will have an understanding of local government and some understanding of the project management cycle and project management tools and methodologies; employ these skills for example to support our ASC Learning & Development Group, Co-productions groups and Workforce Strategy delivery group.

· Great communicator: you will be a confident verbal and written communicator and will have strong relationship building skills. You’ll be comfortable building and maintaining relationships with internal and external stakeholders of varying seniority, working on matters that are sometimes complex and contentious, in partnership.

· Experience of supporting change and managing a complex workload: you will have experience of supporting services in the day-to-day delivery of change or improvement projects and risk management. You will be able to manage a complex and demanding workload, supporting work across a number of projects.

· Strong information processing skills: you will be able to understand, interpret, summarise and present a range of information and data using a range of applications, and will have good attention to detail.

· Collaboration & Partnerships: Co-ordinate, arrange and support a variety of engagement activities with ASC staff and stakeholders on behalf of members of the team, including residents, Voluntary and Community Sector organisations and partners across the health and care system.

· Work ethic and teamworking: you will have a proven work ethic, be committed to improving outcomes for people who draw on care and support and will be able to use your initiative whilst working as part of a team. You will be excited by the prospect of delivering change within Adult Social Care and will have experience of working proactively in a team to develop and implement better and more efficient ways of working.

· Good IT skills: you will be confident using different IT systems.

Additional information to note:

· Required to be in the office at 3 days per week, but flexibility on both sides would be necessary.

The closing date for this position is Tuesday 23/03/2024.

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