Hotel - Front Desk Agent

3 weeks ago


Biloxi, United States Golden Nugget Hotels & Casinos Full time

Overview:

The Front Desk Service Coordinator

Checks guest in and out of hotel as needed in an efficient manner with needs of the guests servicing primary consideration.

Responsibilities:
    • Responsible for registering all guests in and out of the hotel. Ensuring that all proper credit and pertinent information is obtained.
    • Responsible for issuing safety deposit boxes.
    • Prepare daily cash reports, balancing payments and disbursements.
    • Assists reservations by accepting and confirming reservations.
    • Performs duties as cashier, petty cash, and other cash transactions according to front office procedures. Responsible for operating bank.
    • Assure the safety and security of guest and team members.
    • Other duties as assigned.
Qualifications:
  • To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • Ability to work flexible schedules, including nights, weekends and holidays is required.
    • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
    • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
    • Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
    • Excellent interpersonal, organizational and communication skills.
    • Display strong work ethic and team work.

What we offer you:

  • Multiple benefit plans to suit your needs

  • Paid Time Off

  • 401K

  • Opportunities for advancement

  • Positive and respectful work environment where diversity is valued

  • Generous employee discounts on dining, retail, amusements, and hotels

  • Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Posted Salary Range:
USD $12.00 - USD $12.00 /Hr.

  • Biloxi, United States Landry's Full time

    Overview Assistant Front Desk Manager An Assistant Front Manager is responsible for supervising and assisting clerks and Assistant Hotel Managers in daily operational activities as well as perform all duties of Front Desk Clerks. Responsibilities Ability to perform all functions of the Front Desk Clerk Supervise and oversee the operational activities of...


  • Biloxi, United States Landry's Full time

    Overview Assistant Front Desk Manager An Assistant Front Manager is responsible for supervising and assisting clerks and Assistant Hotel Managers in daily operational activities as well as perform all duties of Front Desk Clerks. Responsibilities Ability to perform all functions of the Front Desk Clerk Supervise and oversee the operational activities of...


  • Biloxi, United States Treasure Bay LLC Full time

    Job DescriptionJob Description JOB DESCRIPTIONPOSITION TITLE: Front Desk Clerk JOB CODE #: 310167REPORTS TO: Hotel Manager on DutyPOSITION SUMMARY:Must be able to obtain a Mississippi Gaming License.Responsibilities include providing exceptional guest service by performing all functions of the front desk in a timely & accurate manner.TASKS:Responsible for...


  • Biloxi, United States Treasure Bay LLC Full time

    Job DescriptionJob Description JOB DESCRIPTIONPOSITION TITLE: Front Desk Clerk JOB CODE #: 310167REPORTS TO: Hotel Manager on DutyPOSITION SUMMARY:Must be able to obtain a Mississippi Gaming License.Responsibilities include providing exceptional guest service by performing all functions of the front desk in a timely & accurate manner.TASKS:Responsible for...


  • Biloxi, United States Golden Nugget Hotels & Casinos Full time

    Overview: The Front Desk supervisor is responsible for welcoming guests to the property and providing memorable service, and to oversee daily Front Office and Hotel operations to ensure guests receive a standard of superior service at the Golden Nugget. Responsibilities: Perform all duties of a Guest Service Representative, VIP Reservationist, and PABX...


  • Biloxi, United States Treasure Bay LLC Full time

    Job DescriptionJob DescriptionBELLMAN: Reports to Front Desk Supervisor or Lead Clerk• Responsible for greeting guests in a professional manner at the main entrance of the hotel and assisting the unloading of luggage, if any• Responsible for extending a warm welcome and appreciation to every guest with the greeting “Welcome to Treasure Bay”•...


  • Biloxi, United States Treasure Bay LLC Full time

    Job DescriptionJob DescriptionBELLMAN: Reports to Front Desk Supervisor or Lead Clerk• Responsible for greeting guests in a professional manner at the main entrance of the hotel and assisting the unloading of luggage, if any• Responsible for extending a warm welcome and appreciation to every guest with the greeting “Welcome to Treasure Bay”•...


  • Biloxi, United States Bally's Corporation Full time

    Principal Duties & Responsibilities: Monitors day-to-day operations to ensure that the department is meeting goals and objectives, is following policies and procedures and is providing services effectively and efficiently; takes corrective action as appropriate. Supervises hotel check-in & checkout ensuring quick, courteous and effective service is...

  • Front Office Agent

    2 weeks ago


    Biloxi, United States Twin River Management Group, Inc. dba Bally's Full time

    This is a job for a Front Office Agent with a company located in the Biloxi, MS area. Description: Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel...

  • Front Office Agent

    4 days ago


    Biloxi, United States Bally's Corporation Full time

    Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Principal Duties &...

  • Spa Desk Agent

    5 days ago


    Biloxi, Mississippi, United States Hard Rock Hotel & Casino Biloxi Full time

    Performs a variety of tasks including: answering phone calls, making reservations, check-in, checkout, resolving complaints and disseminating information. The Agent is often the first encounter a guest has in the Spa and is thus very influential in creating a first impression.Principal Duties & ResponsibilitiesEnhances the guest experience by providing...


  • Biloxi, United States CubeSmart Full time

    **Retail Sales Associate (Full-Time)** CAROUSEL_PARAGRAPH * Biloxi, Mississippi * Customer Service/Retail * 13942 ** Share Job** ** Job Description** **Overview** **At CubeSmart, our culture makes the difference. When we say its whats *inside* that counts, we are saying you count** **Responsibilities** **What CubeSmart offers:** NON-TRADITIONAL HOURS...

  • Assistant Manager

    5 days ago


    Biloxi, United States Extra Space Storage Full time

    As an  Assistant Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer  competitive wages , a  great work/life balance , and  career and development opportunities . Extra Space Storage is the  largest  self-storage company in the United States, with over 3,600 stores nationwide. If...

  • Spa Desk Agent

    5 days ago


    Biloxi, United States Bally's Corporation Full time

    Performs a variety of tasks including: answering phone calls, making reservations, check-in, checkout, resolving complaints and disseminating information. The Agent is often the first encounter a guest has in the Spa and is thus very influential in creating a first impression. Principal Duties & Responsibilities: Enhances the guest experience by providing...


  • Biloxi, United States Treasure Bay LLC Full time

    Job DescriptionJob DescriptionPosition Title: Room Attendant/InspectorReports to: Housekeeping ManagerDepartment: Hotel HousekeepingSummary:Room Attendants are responsible for cleaning the assigned areas to established hotel standards.Inspectors are responsible for the supervision of an assigned team of room attendants.Tasks:Room Attendant:Responsible for...


  • Biloxi, United States Treasure Bay LLC Full time

    Job DescriptionJob DescriptionPosition Title: Room Attendant/InspectorReports to: Housekeeping ManagerDepartment: Hotel HousekeepingSummary:Room Attendants are responsible for cleaning the assigned areas to established hotel standards.Inspectors are responsible for the supervision of an assigned team of room attendants.Tasks:Room Attendant:Responsible for...


  • Biloxi, United States Treasure Bay LLC Full time

    Job DescriptionJob Description JOB DESCRIPTIONPOSITION TITLE: Hospitality Technician JOB CODE: # 205-208 DEPARTMENT: Hotel/Food & BeverageREPORTS TO: Hotel Manager/Director of Hospitality ServicePOSITION SUMMARY:Perform routine maintenance and general engineering per shift assigned.TASKS:Perform general maintenance and repairs including but not limited...


  • Biloxi, United States Boyd Gaming Corporation Full time

    * Two years of casino experience or customer service experience preferred. * Previous experience with LMS or CMS preferred. * Strong computer skills * Excellent communication skills. * Self-starter. * Must be able to work flexible schedules. * Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming...

  • Operator Status Board

    3 weeks ago


    Biloxi, United States Boyd Gaming Corporation Full time

    * Prior experience in a similar position preferred. * Must be detail-oriented and highly organized. * Must be able to sit for extended periods of time. * Must have good typing skills. * Must be computer literate and able to operate standard office equipment. * Must be able to effectively communicate by phone, beeper, and two-way radio. * Must have excellent...


  • Biloxi, United States The Blake Full time

    Job Type Part-timeDescriptionQSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow...