Senior Engineering Manager
3 weeks ago
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Responsibilities:
Provide management, technical leadership and mentoring of team members reporting from local and non-local regions
Support the workforce plan
Foster business partnerships, develop trust with business partners and stakeholders, understand business needs particularly within the context of core business, and seek to enable their business success
Responsible for the B2B CRM Technology program and project initiation and execution including:
Requirements management inclusive of partnering with business stakeholders to obtain and understand requirements, conduct fit-gap analysis, analyze options and designs for customer experience
Creation of project specific Conceptual Approach (CA) that analyzes and defines potential solution architectures and provides product recommendations as/if appropriate
Timeline creation and obtaining resource commitments from various business and technical project stakeholders
Financial planning inclusive of the creation of conceptual estimates, identifying labor costs by obtaining project specific sizing estimates from various technical project stakeholders, and identifying vendor costs (e.g., pro fees, licenses costs, hardware, and maintenance)
Identifying project specific assumptions, milestones, deliverables, risks and dependencies and procuring/ obtaining supporting data such as quantitative benefits
Vendor management inclusive of systems integrator and product vendor management
Responsible for the team’s agile end-to-end development process within the construct of DevOps practices and methodology
Responsible for managing the Front Door process and the timely delivery of project sizing requests that enter the front door
Actively collaborate with all stakeholders including dependent technology and Business teams worldwide in various time zones to fulfill the above responsibilities
Identify and utilize best practices in the industry to maximize efficient and elegant solutions while minimizing cost
All aspects of team management including performance management, work life balance, career growth, provide regular coaching to the team
Align with function leadership on Goals, OKR’s and key metrics to ensure CRM function is successful
Own critical applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary
Qualifications:
Basic Qualifications:
8+ years of relevant work experience and a Bachelors degree,or 11+ years of relevant work experience
Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Bachelor's degree in information technology, Computer Science or MIS, or equivalent
Overall 13+ years of experience in implementing Icertis Contract Lifecycle management and CRM technology projects
At least 6 years of experience in a management role
Demonstrated ability to manage highly skilled technology teams
Experience with managing vendor relationships
Extensive knowledge of risk assessment and management including the recommendation of risk mitigation strategies
Proven ability to collaborate and work horizontally throughout a complex organization
Creative thinking and excellent problem-solving skills
Process oriented and able to work independently with very minimal supervision
Excellent analytical and technical skills
Demonstrated architecture/engineering experiences in several technical areas including, but not limited to CLM and CRM areas
Working knowledge of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) concepts and solutions
Experience in agile methodology is required
Benefits:
Training budget
Private healthcare
Sport subscription
Lunch card
Small teams
International projects
The offer applies to permanent work
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