Customer Service Warehouse Associate

4 weeks ago


Cleveland, United States Dal-Tile Full time

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is seeking an exceptional **Customer Service/Warehouse Associate** to join our TEAM The **Customer Service/Warehouse Associate** will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment.

**Primary Objective**

Performs a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location.

**Primary Function and Scope**

+ Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.

+ Addresses and resolves customer complaints (returns and order errors).

+ Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders.

+ Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.

+ Waits on customers and prepares sales slips.

+ Produces daily sales reports.

+ Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts.

+ Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.

+ Operates crane forklift equipment.

+ Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.

+ Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.

+ Performs other related duties as required.

**Experience and Knowledge Required**

+ HS diploma or equivalent experience;

+ 1+ years of customer service experience and warehouse experience

+ Forklift Experience **Competencies**

Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious.

**Other Pertinent Job Information**

While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

**Job Type** Sales Jobs

**Req ID** 81212



  • Cleveland East, United States Dal-Tile Corporation Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...

  • Warehouse Associate

    3 weeks ago


    Cleveland, Ohio, United States TriMark USA Full time

    Job Summary:The Warehouse Associate plays a crucial role in the smooth operation of our warehouse. As a key member of our supply chain team, you will be responsible for receiving, stocking, and shipping inventory. This is an excellent opportunity to gain hands-on experience in a warehouse environment and contribute to the success of our organization.Key...

  • Warehouse Associate

    1 month ago


    Cleveland, Tennessee, United States Lowe's Companies Full time

    Life. Career. Build it Together Here.Lowe's is more than a home improvement store. We're a team of associates who help improve the lives of our customers and ourselves. From seasonal jobs to seasoned vets, we have roles that support your needs and aspirations. Whether you want a part-time position or a place to build your career, we have a team ready to work...

  • Warehouse Associate

    4 weeks ago


    Cleveland, Tennessee, United States Danfoss Full time

    Job Title: Warehouse AssociateWe are seeking a skilled Warehouse Associate to join our team at Danfoss in Cleveland, Tennessee. As a Warehouse Associate, you will be responsible for piece picking, packaging, and shipping products to meet our customers' needs.Key Responsibilities:Operate and read hand-held RF units to ascertain part number, quantity, and...

  • Warehouse Team Member

    3 weeks ago


    Cleveland, Tennessee, United States Lowe's Companies Full time

    Life and career are equally important at Lowe's. We believe in investing in our associates and providing them with the tools and opportunities they need to succeed. As a Warehouse Team Member - Customer Service Expert, you will play a key role in connecting our customers with the products and services they need to improve their homes and communities.About...

  • Warehouse Associate

    4 weeks ago


    Cleveland, Mississippi, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Associate to join our team at Walmart. As a key member of our stockroom team, you will be responsible for ensuring that our shelves are fully stocked and our customers have access to the products they need.Key ResponsibilitiesUnload trucks and sort products in the backroomStock...


  • Cleveland, Ohio, United States United Parcel Service Full time

    Unlock Your PotentialAs a Seasonal Warehouse Worker at United Parcel Service, you will play a vital role in our team's success. This seasonal role is a great opportunity to start your career with UPS and potentially lead to a permanent position with even more benefits and advantages.Key Responsibilities:Lift up to 70 lbs and move packages in and out of...

  • Warehouse Associate

    4 weeks ago


    Cleveland, Ohio, United States Famous Supply Full time

    Job OverviewFamous Supply is seeking a skilled Counter/Warehouse Associate to join our team in Cleveland, OH. As a key member of our operations team, you will be responsible for handling materials, utilizing business software, and managing inventory with pick assist riding devices.Key ResponsibilitiesReceive and store incoming products and materialsFulfill...


  • Cleveland, United States Arbill Industries, Inc. Full time

    Come join one of the Philadelphia Inquirer's Best Places to Work! Arbill Industries, a mid-size PPE Distributor is seeking a Safety Store Warehouse Associate. The mission of the Safety Store Warehouse Associate is the delivery of customer orders in a timely, accurate, and efficient manner. Duties include: Record receiving data using computer Pack, unpack,...


  • Cleveland, United States Arbill Industries, Inc. Full time

    Come join one of the Philadelphia Inquirer's Best Places to Work! Arbill Industries, a mid-size PPE Distributor is seeking a Safety Store Warehouse Associate. The mission of the Safety Store Warehouse Associate is the delivery of customer orders in a timely, accurate, and efficient manner. Duties include: Record receiving data using computer Pack, unpack,...

  • Warehouse Associate

    3 weeks ago


    Cleveland, Ohio, United States Famous Supply Full time

    Job SummaryFamous Supply is seeking a highly motivated and detail-oriented Warehouse Associate - Delivery Driver to join our team. As a key member of our supply chain, you will be responsible for delivering products to customer shops and job sites in a timely and efficient manner.Key ResponsibilitiesUnload trucks and receive materialsAssist with loading...


  • Cleveland, United States Best Buy Full time

    As a Retail Warehouse Associate, you'll be part of an energetic and efficient team that's dedicated to delivering tech products from the store's warehouse to our customers when, where and how they need them. You'll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience. When the situation calls for it, you'll...


  • Cleveland, United States Best Buy Full time

    Job DescriptionAs a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them. You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience. When the situation...

  • Warehouse Associate

    3 months ago


    Cleveland, United States Capstone Logistics, LLC Full time

    Shift: 5:30am-Finish 5:30pm-Finish Schedule set at time of hireCompensation:Potential to earn over $1100 paid weeklyCleveland, TN Pay: $500-$1,100 / weekly 5:30am-Finish | 5:30pm-Finish | Schedule set at time of hireReferral bonus at 90 days perfect attendance.  Safety incentives every 60 days People want to work at Capstone because of our high-performance...

  • Retail Warehouse

    2 weeks ago


    Cleveland, United States Savers | Value Village Full time

    Description Job Title: Retail Warehouse & Production Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...

  • Warehouse Associate

    3 weeks ago


    Cleveland, Ohio, United States AVI Foodsystems Inc Full time

    AVI Foodsystems Inc is seeking a detail-oriented and organized team member to fill the role of Warehouse Worker, Part-time. Founded in 1960, AVI Foodsystems has established itself as a trusted food service company. Our commitment to quality and customer satisfaction drives our success.Process incoming merchandise and maintain a well-organized warehouse...

  • Warehouse Associate

    3 weeks ago


    Cleveland, Mississippi, United States GPM Investments LLC Full time

    Job DescriptionAt GPM Investments LLC, we are seeking a highly motivated and detail-oriented Warehouse Associate to join our team. As a key member of our store operations, you will be responsible for maintaining a clean and organized store environment, ensuring that our shelves are fully stocked and our products are easily accessible to our customers.Key...


  • Cleveland, United States Ollie's Bargain Outlet, Inc. Full time

    Ollie's Bargain Outlet - 5739 Broadview Rd [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a specified dollar...


  • Cleveland, Ohio, United States Exela Technologies Full time

    Job DescriptionExela Technologies is seeking a skilled Warehouse Delivery Associate to join our team. As a key member of our logistics team, you will be responsible for ensuring the accurate and timely delivery of products from our warehouse to designated locations.Key Responsibilities:Load delivery vehicles with the correct products and quantities.Route the...

  • Warehouse Associate

    4 weeks ago


    Cleveland, Ohio, United States Goodwill Industries of Gr. Cleveland & East Central Ohio Full time

    Join Our Team at Goodwill Industries of Greater Cleveland & East Central OhioWe're seeking a detail-oriented and organized Warehouse Associate to join our team in Mayfield Heights. As a key member of our stockroom team, you will be responsible for sorting and processing quality soft-line donations to ensure they are ready for sale on our retail floors.As a...