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Assistant Store Manager

1 month ago

Sioux City, United States Heartlandtireservice Full time

Description POSITION TITLE: Automotive Assistant Store Manager REPORTS TO: Store Manager DEPARTMENT: Service POSITION SUMMARY: The Automotive Assistant Store Manager assists the store manager in overseeing the performance and operations of the store. Essential Job Functions: Assists the Store Manager in overseeing the performance and operations of all aspects of the store including both the retail and commercial businesses. Helps lead a team of talented service and sales professionals in a fast paced environment and cultivate a We Can Do That culture. Mentors, coaches and motivates teammates to develop their technical and leadership skills. Drives store sales by achieving overall business performance objectives, including sales and productivity goals. Establishes new customer accounts through networking, cold-calling, referrals, and office generated leads. Maintains existing customer base by providing the highest level of customer services. Provides helpful, friendly, and respectful customer service to all customers with a We Can Do That attitude. Ensures the team maintains a safe and clean work environment. Ensures the retail store is clean and professional in appearance to customers. Communicates clearly to serve as the liaison between technicians and customers. Creates work schedules and manages service center workflow. Monitors and inspects production procedures and equipment to ensure the highest level of quality. Other duties as assigned. Position Requirements: Previous management experience in automotive service and repair. Comprehensive understanding of the automotive service market. ASE certifications and/or a technical school degree are preferred but not required. #J-18808-Ljbffr